I’ve opened a ticket on this already (#4709)
When someone calls in to a queue and is transfered to another queue or extension they get dropped immediately. Everything was working before I upgraded to 2.8.
I’ve tried everything but can’t figure it out. I’ve even tried to upgrade asterisk to 1.6. Still no luck. Please help!
I’ve attached a better log from asterisk.
Here I call into queue 755 (from another PBX via IAX2), extension 1001 picks it up and tried to transfer call to queue 123. The call is hangup.
Here is the log:
Asterisk 1.6.2.15, Copyright © 1999 - 2010 Digium, Inc. and others.
Created by Mark Spencer [email protected]
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.
== Parsing ‘/etc/asterisk/asterisk.conf’: == Found
Connected to Asterisk 1.6.2.15 currently running on localhost (pid = 2663)
localhostCLI> Verbosity is at least 5
Core debug is at least 5
localhostCLI> – Executing [755@from-internal:1] Macro(“IAX2/froms3-1914”, “user-callerid,”) in new stack
– Executing [s@macro-user-callerid:1] Set(“IAX2/froms3-1914”, “AMPUSER=2485551234”) in new stack
– Executing [s@macro-user-callerid:2] GotoIf(“IAX2/froms3-1914”, “0?report”) in new stack
– Executing [s@macro-user-callerid:3] ExecIf(“IAX2/froms3-1914”, “1?Set(REALCALLERIDNUM=2485551234)”) in new stack
– Executing [s@macro-user-callerid:4] Set(“IAX2/froms3-1914”, “AMPUSER=”) in new stack
– Executing [s@macro-user-callerid:5] Set(“IAX2/froms3-1914”, “AMPUSERCIDNAME=”) in new stack
– Executing [s@macro-user-callerid:6] GotoIf(“IAX2/froms3-1914”, “1?report”) in new stack
– Goto (macro-user-callerid,s,9)
– Executing [s@macro-user-callerid:9] GotoIf(“IAX2/froms3-1914”, “0?continue”) in new stack
– Executing [s@macro-user-callerid:10] Set(“IAX2/froms3-1914”, “__TTL=64”) in new stack
– Executing [s@macro-user-callerid:11] GotoIf(“IAX2/froms3-1914”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,18)
– Executing [s@macro-user-callerid:18] NoOp(“IAX2/froms3-1914”, “Using CallerID “2485551234” <2485551234>”) in new stack
– Executing [755@from-internal:2] Answer(“IAX2/froms3-1914”, “”) in new stack
localhostCLI> – Executing [755@from-internal:3] Set(“IAX2/froms3-1914”, “__BLKVM_OVERRIDE=BLKVM/755/IAX2/froms3-1914”) in new stack
localhostCLI> – Executing [755@from-internal:4] Set(“IAX2/froms3-1914”, “__BLKVM_BASE=755”) in new stack
– Executing [755@from-internal:5] Set(“IAX2/froms3-1914”, “DB(BLKVM/755/IAX2/froms3-1914)=TRUE”) in new stack
localhostCLI> – Executing [755@from-internal:6] ExecIf(“IAX2/froms3-1914”, “1?Set(_DIAL_OPTIONS=trM(auto-blkvm))”) in new stack
– Executing [755@from-internal:7] Set(“IAX2/froms3-1914”, “__NODEST=755”) in new stack
– Executing [755@from-internal:8] Set(“IAX2/froms3-1914”, “MONITOR_FILENAME=/var/spool/asterisk/monitor/q755-20101227-185908-1293494348.129”) in new stack
– Executing [755@from-internal:9] Playback(“IAX2/froms3-1914”, “custom/welcome_customer_support”) in new stack
– Executing [755@from-internal:10] Set(“IAX2/froms3-1914”, “__CWIGNORE=TRUE”) in new stack
– Executing [755@from-internal:11] Queue(“IAX2/froms3-1914”, “755,t,”) in new stack
– Started music on hold, class ‘default’, on IAX2/froms3-1914
– Executing [1001@from-queue:1] Set(“Local/1001@from-queue-d7be;2”, “QAGENT=1001”) in new stack
– Executing [1001@from-queue:2] Goto(“Local/1001@from-queue-d7be;2”, “755,1”) in new stack
– Goto (from-queue,755,1)
– Executing [755@from-queue:1] Goto(“Local/1001@from-queue-d7be;2”, “from-internal,1001,1”) in new stack
– Goto (from-internal,1001,1)
– Executing [1001@from-internal:1] Macro(“Local/1001@from-queue-d7be;2”, “exten-vm,novm,1001”) in new stack
– Executing [s@macro-exten-vm:1] Macro(“Local/1001@from-queue-d7be;2”, “user-callerid,”) in new stack
– Executing [s@macro-user-callerid:1] Set(“Local/1001@from-queue-d7be;2”, “AMPUSER=2485551234”) in new stack
– Executing [s@macro-user-callerid:2] GotoIf(“Local/1001@from-queue-d7be;2”, “1?report”) in new stack
– Goto (macro-user-callerid,s,9)
– Executing [s@macro-user-callerid:9] GotoIf(“Local/1001@from-queue-d7be;2”, “0?continue”) in new stack
– Executing [s@macro-user-callerid:10] Set(“Local/1001@from-queue-d7be;2”, “__TTL=63”) in new stack
– Executing [s@macro-user-callerid:11] GotoIf(“Local/1001@from-queue-d7be;2”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,18)
– Executing [s@macro-user-callerid:18] NoOp(“Local/1001@from-queue-d7be;2”, “Using CallerID “2485551234” <2485551234>”) in new stack
– Executing [s@macro-exten-vm:2] Set(“Local/1001@from-queue-d7be;2”, “RingGroupMethod=none”) in new stack
– Executing [s@macro-exten-vm:3] Set(“Local/1001@from-queue-d7be;2”, “VMBOX=novm”) in new stack
– Executing [s@macro-exten-vm:4] Set(“Local/1001@from-queue-d7be;2”, “__EXTTOCALL=1001”) in new stack
– Executing [s@macro-exten-vm:5] Set(“Local/1001@from-queue-d7be;2”, “CFUEXT=”) in new stack
– Executing [s@macro-exten-vm:6] Set(“Local/1001@from-queue-d7be;2”, “CFBEXT=”) in new stack
– Executing [s@macro-exten-vm:7] Set(“Local/1001@from-queue-d7be;2”, “RT=”"") in new stack
– Executing [s@macro-exten-vm:8] Macro(“Local/1001@from-queue-d7be;2”, “record-enable,1001,IN”) in new stack
localhostCLI> – Executing [s@macro-record-enable:1] GotoIf(“Local/1001@from-queue-d7be;2”, “1?check”) in new stack
– Goto (macro-record-enable,s,4)
– Executing [s@macro-record-enable:4] ExecIf(“Local/1001@from-queue-d7be;2”, “0?MacroExit()”) in new stack
– Executing [s@macro-record-enable:5] GotoIf(“Local/1001@from-queue-d7be;2”, “0?Group:OUT”) in new stack
– Goto (macro-record-enable,s,15)
localhostCLI> – Executing [s@macro-record-enable:15] GotoIf(“Local/1001@from-queue-d7be;2”, “1?IN”) in new stack
– Goto (macro-record-enable,s,20)
– Executing [s@macro-record-enable:20] ExecIf(“Local/1001@from-queue-d7be;2”, “1?MacroExit()”) in new stack
– Executing [s@macro-exten-vm:9] Macro(“Local/1001@from-queue-d7be;2”, “dial-one,trM(auto-blkvm),1001”) in new stack
– Executing [s@macro-dial-one:1] Set(“Local/1001@from-queue-d7be;2”, “DEXTEN=1001”) in new stack
– Executing [s@macro-dial-one:2] Set(“Local/1001@from-queue-d7be;2”, “DIALSTATUS_CW=”) in new stack
– Executing [s@macro-dial-one:3] GosubIf(“Local/1001@from-queue-d7be;2”, “0?screen,1”) in new stack
– Executing [s@macro-dial-one:4] GosubIf(“Local/1001@from-queue-d7be;2”, “0?cf,1”) in new stack
– Executing [s@macro-dial-one:5] GotoIf(“Local/1001@from-queue-d7be;2”, “1?skip1”) in new stack
– Goto (macro-dial-one,s,8)
– Executing [s@macro-dial-one:8] GotoIf(“Local/1001@from-queue-d7be;2”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:9] GotoIf(“Local/1001@from-queue-d7be;2”, “0?continue”) in new stack
– Executing [s@macro-dial-one:10] Set(“Local/1001@from-queue-d7be;2”, “EXTHASCW=”) in new stack
– Executing [s@macro-dial-one:11] GotoIf(“Local/1001@from-queue-d7be;2”, “1?next1:cwinusebusy”) in new stack
– Goto (macro-dial-one,s,12)
– Stopped music on hold on IAX2/froms3-1914
– Executing [s@macro-dial-one:12] GotoIf(“Local/1001@from-queue-d7be;2”, “0?docfu:skip3”) in new stack
– Goto (macro-dial-one,s,16)
– Executing [s@macro-dial-one:16] GotoIf(“Local/1001@from-queue-d7be;2”, “1?next2:continue”) in new stack
– Goto (macro-dial-one,s,17)
– Executing [s@macro-dial-one:17] GotoIf(“Local/1001@from-queue-d7be;2”, “1?continue”) in new stack
– Goto (macro-dial-one,s,25)
– Executing [s@macro-dial-one:25] GotoIf(“Local/1001@from-queue-d7be;2”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:26] GosubIf(“Local/1001@from-queue-d7be;2”, “1?dstring,1:dlocal,1”) in new stack
– Executing [dstring@macro-dial-one:1] Set(“Local/1001@from-queue-d7be;2”, “DSTRING=”) in new stack
– Executing [dstring@macro-dial-one:2] Set(“Local/1001@from-queue-d7be;2”, “DEVICES=1001”) in new stack
– Executing [dstring@macro-dial-one:3] ExecIf(“Local/1001@from-queue-d7be;2”, “0?Return()”) in new stack
– Executing [dstring@macro-dial-one:4] ExecIf(“Local/1001@from-queue-d7be;2”, “0?Set(DEVICES=001)”) in new stack
– Executing [dstring@macro-dial-one:5] Set(“Local/1001@from-queue-d7be;2”, “LOOPCNT=1”) in new stack
– Executing [dstring@macro-dial-one:6] Set(“Local/1001@from-queue-d7be;2”, “ITER=1”) in new stack
– Executing [dstring@macro-dial-one:7] Set(“Local/1001@from-queue-d7be;2”, “THISDIAL=SIP/1001”) in new stack
– Executing [dstring@macro-dial-one:8] GosubIf(“Local/1001@from-queue-d7be;2”, “1?zap2dahdi,1”) in new stack
– Executing [zap2dahdi@macro-dial-one:1] ExecIf(“Local/1001@from-queue-d7be;2”, “0?Return()”) in new stack
– Executing [zap2dahdi@macro-dial-one:2] Set(“Local/1001@from-queue-d7be;2”, “NEWDIAL=”) in new stack
– Executing [zap2dahdi@macro-dial-one:3] Set(“Local/1001@from-queue-d7be;2”, “LOOPCNT2=1”) in new stack
– Executing [zap2dahdi@macro-dial-one:4] Set(“Local/1001@from-queue-d7be;2”, “ITER2=1”) in new stack
– Executing [zap2dahdi@macro-dial-one:5] Set(“Local/1001@from-queue-d7be;2”, “THISPART2=SIP/1001”) in new stack
– Executing [zap2dahdi@macro-dial-one:6] ExecIf(“Local/1001@from-queue-d7be;2”, “0?Set(THISPART2=DAHDI/1001)”) in new stack
– Executing [zap2dahdi@macro-dial-one:7] Set(“Local/1001@from-queue-d7be;2”, “NEWDIAL=SIP/1001&”) in new stack
– Executing [zap2dahdi@macro-dial-one:8] Set(“Local/1001@from-queue-d7be;2”, “ITER2=2”) in new stack
– Executing [zap2dahdi@macro-dial-one:9] GotoIf(“Local/1001@from-queue-d7be;2”, “0?begin2”) in new stack
– Executing [zap2dahdi@macro-dial-one:10] Set(“Local/1001@from-queue-d7be;2”, “THISDIAL=SIP/1001”) in new stack
– Executing [zap2dahdi@macro-dial-one:11] Return(“Local/1001@from-queue-d7be;2”, “”) in new stack
– Executing [dstring@macro-dial-one:9] Set(“Local/1001@from-queue-d7be;2”, “DSTRING=SIP/1001&”) in new stack
– Executing [dstring@macro-dial-one:10] Set(“Local/1001@from-queue-d7be;2”, “ITER=2”) in new stack
– Executing [dstring@macro-dial-one:11] GotoIf(“Local/1001@from-queue-d7be;2”, “0?begin”) in new stack
– Executing [dstring@macro-dial-one:12] Set(“Local/1001@from-queue-d7be;2”, “DSTRING=SIP/1001”) in new stack
– Executing [dstring@macro-dial-one:13] Return(“Local/1001@from-queue-d7be;2”, “”) in new stack
– Executing [s@macro-dial-one:27] GotoIf(“Local/1001@from-queue-d7be;2”, “0?nodial”) in new stack
– Executing [s@macro-dial-one:28] GotoIf(“Local/1001@from-queue-d7be;2”, “1?skiptrace”) in new stack
– Goto (macro-dial-one,s,30)
– Executing [s@macro-dial-one:30] Set(“Local/1001@from-queue-d7be;2”, “D_OPTIONS=trM(auto-blkvm)”) in new stack
– Executing [s@macro-dial-one:31] ExecIf(“Local/1001@from-queue-d7be;2”, “0?SIPAddHeader(Alert-Info: )”) in new stack
– Executing [s@macro-dial-one:32] ExecIf(“Local/1001@from-queue-d7be;2”, “0?SIPAddHeader()”) in new stack
– Executing [s@macro-dial-one:33] ExecIf(“Local/1001@from-queue-d7be;2”, “0?SetMusicOnHold()”) in new stack
– Executing [s@macro-dial-one:34] GosubIf(“Local/1001@from-queue-d7be;2”, “0?qwait,1”) in new stack
– Executing [s@macro-dial-one:35] Set(“Local/1001@from-queue-d7be;2”, “__CWIGNORE=TRUE”) in new stack
– Executing [s@macro-dial-one:36] Set(“Local/1001@from-queue-d7be;2”, “__KEEPCID=TRUE”) in new stack
– Executing [s@macro-dial-one:37] Dial(“Local/1001@from-queue-d7be;2”, “SIP/1001,trM(auto-blkvm)”) in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
== Using SIP VRTP TOS bits 136
== Using SIP VRTP CoS mark 6
– Called 1001
localhostCLI> – Local/1001@from-queue-d7be;1 is ringing
localhostCLI> – SIP/1001-0000000d is ringing
localhostCLI> – Local/1001@from-queue-d7be;1 is ringing
localhostCLI> – SIP/1001-0000000d answered Local/1001@from-queue-d7be;2
– Executing [s@macro-auto-blkvm:1] Set(“SIP/1001-0000000d”, “__MACRO_RESULT=”) in new stack
localhostCLI> – Executing [s@macro-auto-blkvm:2] NoOp(“SIP/1001-0000000d”, “Deleting: BLKVM/755/IAX2/froms3-1914 TRUE”) in new stack
localhostCLI> – Local/1001@from-queue-d7be;1 answered IAX2/froms3-1914
localhostCLI> – Started music on hold, class ‘default’, on Local/1001@from-queue-d7be;2
localhostCLI> – Stopped music on hold on Local/1001@from-queue-d7be;2
localhostCLI> – Executing@from-internal-xfer:1] Macro(“Local/1001@from-queue-d7be;2”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“Local/1001@from-queue-d7be;2”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,4)
– Executing [s@macro-hangupcall:4] GotoIf(“Local/1001@from-queue-d7be;2”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,7)
– Executing [s@macro-hangupcall:7] GotoIf(“Local/1001@from-queue-d7be;2”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] Hangup(“Local/1001@from-queue-d7be;2”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘Local/1001@from-queue-d7be;2’ in macro ‘hangupcall’
== Spawn extension (from-internal-xfer, 123, 1) exited non-zero on ‘Local/1001@from-queue-d7be;2’ in macro ‘dial-one’
== Spawn extension (from-internal-xfer, 123, 1) exited non-zero on ‘Local/1001@from-queue-d7be;2’ in macro ‘exten-vm’
== Spawn extension (from-internal-xfer, 123, 1) exited non-zero on 'Local/1001@from-queue-d7be;2’
localhostCLI> – Executing@from-internal:1] Macro(“IAX2/froms3-1914”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“IAX2/froms3-1914”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,4)
– Executing [s@macro-hangupcall:4] GotoIf(“IAX2/froms3-1914”, “0?skipblkvm”) in new stack
– Executing [s@macro-hangupcall:5] NoOp(“IAX2/froms3-1914”, “Cleaning Up Block VM Flag: BLKVM/755/IAX2/froms3-1914”) in new stack
– Executing [s@macro-hangupcall:6] NoOp(“IAX2/froms3-1914”, "Deleting: BLKVM/755/IAX2/froms3-1914 ") in new stack
– Executing [s@macro-hangupcall:7] GotoIf(“IAX2/froms3-1914”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] Hangup(“IAX2/froms3-1914”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘IAX2/froms3-1914’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘IAX2/froms3-1914’
== Spawn extension (from-internal, 755, 11) exited non-zero on ‘IAX2/froms3-1914’
– Executing@from-internal:1] Macro(“IAX2/froms3-1914”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“IAX2/froms3-1914”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,4)
– Executing [s@macro-hangupcall:4] GotoIf(“IAX2/froms3-1914”, “0?skipblkvm”) in new stack
– Executing [s@macro-hangupcall:5] NoOp(“IAX2/froms3-1914”, “Cleaning Up Block VM Flag: BLKVM/755/IAX2/froms3-1914”) in new stack
– Executing [s@macro-hangupcall:6] NoOp(“IAX2/froms3-1914”, "Deleting: BLKVM/755/IAX2/froms3-1914 ") in new stack
– Executing [s@macro-hangupcall:7] GotoIf(“IAX2/froms3-1914”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] Hangup(“IAX2/froms3-1914”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘IAX2/froms3-1914’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘IAX2/froms3-1914’
– Hungup 'IAX2/froms3-1914’
localhostCLI>
Disconnected from Asterisk server
Executing last minute cleanups