HELP HELP HELP!! I am so frustrated. I’ve been looking online for hours and hours and can’t seem to find any solution. I’m a newbie to the FreePBX/Asterisk world and I’m sure the solution is simple but I can’t find it. No matter what I do I can’t get any device to register with Asterisk.
The Asterisk box, soft phones, and hard phones (Polycom 650) are all on the same LAN. On the outside I have a trunk with Aretta that won’t register either. Asterisk continually reports 0 SIP registrations.
I’m suspecting it may be a port issue as when I check for port 5060 inside or outside of the LAN, the connection is always refused. Here’s the netstat from the box itself for asterisk:
tcp 0 0 0.0.0.0:5038 0.0.0.0:* LISTEN 7657/asterisk
tcp 0 0 0.0.0.0:2000 0.0.0.0:* LISTEN 7657/asterisk
udp 0 0 0.0.0.0:5000 0.0.0.0:* 7657/asterisk
udp 0 0 0.0.0.0:2727 0.0.0.0:* 7657/asterisk
udp 0 0 0.0.0.0:4520 0.0.0.0:* 7657/asterisk
udp 0 0 0.0.0.0:5060 0.0.0.0:* 7657/asterisk
udp 0 0 0.0.0.0:4569 0.0.0.0:* 7657/asterisk
unix 2 [ ACC ] STREAM LISTENING 23668 7657/asterisk /var/run/asterisk/asterisk.ctl
Inside of FreePBX I’m assuming that the extension numbers are the SIP account name and secret is the password? I know it’s not the router (because this is over my LAN) and I’ve disabled the box’s firewall which still gives me connection refused when I try to access 5060 from my own computer.
The simplest test I’ve been running is using the soft phone AdoreSoftphone which continually gets rejected from the server. I’ve even switched ports from 5060 to 5061 with no success.
Any ideas anyone? I’m hoping there’s a brain out there who can point me in the right direction. I’m at a dead end!
Here’s the lowdown:
FreePBX 2.7.0.2
Asterisk 1.6.2.6
CentOS 5.4
I have the Adore SIP softphone, the X-lite softphone, and the Polycom 650s. None of them can authenticate and register with the server. They’re all on the same LAN as the server.
Yes, all configuration changes have been applied, updated, restarted, etc. A lot of what I’m reading on the web seems to point to domain problems. I don’t have a domain assigned to the server, just an IP. Whether I use 192.168.0.100 or specify the port in that 192.168.0.100:5060, nothing seems to work. The server won’t talk to the devices and it’s driving me nuts!
I spent some time on the phone today and found that my entire Asterisk system is corrupt. We wiped everything, reinstalled, and now the SIP devices are registering. Don’t know what the underlying problem was though.
The name field it’s passing is the “Display Name” in FreePBX which they say is for the caller ID name and not for the extension. I changed it anyway to the extension number and I’m stilling getting the same SIP/2.0 404 Not Found error.
Try following this webpage on setting up a softphone. I’m pretty sure that you extension/secret on the phones are not matching the extension/secret on the asterisk box. It’s going to be something simple…
