Hi, since a week ago I could not get any incoming calls. Outgoing calls works perfectly. Since then I’ve messed around with all sorts of settings but did not get anywhere.
So I scrapped the server, which is a VM, and installed one from scratch. with minimal config.
Same thing, outgoing calls no problem, could not get incoming calls.
My SIP provider is voip.ms and they don’t see anything wrong on their end.
i looked at the logs from the Asterisk Full logs, I don’t see any incoming activities. Is that the right place to look at the logs?
Where do I start troubleshooting the issue? Thanks so much.
OK - that’s good. Can you do the same thing on the external interface of the firewall?
This looks like the traffic from your IAX service on the PBX to your firewall. If 96.46.559e.ip4.static.sl-reverse.com is your ITSP, you have a NAT problem, although the traffic does seem to be making it back to the PBX just fine.
Keep looking - it looks like the local network stuff is working.
yes, I also belief it is a firewall / NAT or … ISP.
I noticed something wacky with my ISP. In their router the WAN interface it has both an IPv4 and IPv6 address. However, when I go to whatismyip.com, it gives me an IPv6 address that is DIFFERENT than the one that shows on the WAN interface of the router modem.
In the past I’m sure I had an IPv4 address when I visit whatismyip.com
This is Rogers…
Well, looks like your found a starting point. If you have your own firewall/Router, make sure the Rogers’ is set to bridge mode so that it passes EVERYTHING to your router and let’s IT decide what to do, Also, do you connect to ISP with PPPOE or is it DHCP? Bell uses PPPOE and if both MY router and Thier router create a connection, who knows where the incomming traffic will go,