Looks like a multi trunk was used with another Grandstream. For my troubleshooting I setup a multi trunk but enable only one trunk and walked through each port to ensure each is working.
Example:
Line 1 - on
Line 2 - off
Line 3 - off
…
Then
Line 1 - off
Line 2 - on
Line 3 - off
Best of luck, when you figure this out it would be helpful if you post back a detailed solution/fix. Better yet nice How To Guide. : )