Grandstream GXV 3240 Video Telephony

General Help
1

Hi Guys

i´ve got some problems with my gxv3240.
I use Freepbx 2.11.
If i call from a softphone or some other video phone to my gxv3240 everything works fine, everyone can see everyone.
Only if i call from the gxv to a softphone or any other video phone, nobody can see anything.
In the asterisk console i can´t see any errors or something like that.

Could someone tell me what i could check to see the failure?

Thanks for your help.

kind regards
MotherTrucker

2

To make a video call, dial the number then tap the green icon with the handset/video camera. Otherwise you will be making an audio call and will then need to turn on the video by taping the options button then selecting video.

3

@wiseforklift
Thank you for your answer, but that´s how i did all of my calls.