Getting "unable to find command" error in End point manager while selecting the model no

dsubs · July 23, 2018, 3:35pm

Freepbx 14
End point manger version: 14.0.2.97

I am trying to add extension details to build config through End point manager. When I select the model no of the phone, it gives me the following error “Unable to find command” and when I click on “OK”, the option for “Save and rebuild config” below disappears. I am not able to build config files through End point manager.

Tried rolling back the EPM vertion to 14.0.0.96. No change.

What could this mean? Please advise.

lgaetz · July 23, 2018, 4:06pm

I can’t reproduce this, can you upgrade to edge and re-test please:

fwconsole ma upgrade endpoint --edge

dsubs · July 23, 2018, 4:13pm

I upgraded to edge but there is no change. The same pop-up shows up. Never faced this issue before…
What else could I try?

Thanks.

lgaetz · July 23, 2018, 4:17pm

Well with what you’ve provided, I can’t reproduce. Please open a support ticket https://support.sangoma.com/

adtopkek · July 23, 2018, 7:14pm

Try clearing your browser cache, fixed my issue: PSA: EPM Update 14.0.2.97: Undefined Index: Account

dsubs · July 23, 2018, 7:26pm

Thank you very much! The issue is fixed.

system · July 23, 2019, 7:26pm

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