Garbled call recording after being parked

Ok, I though we had a phone problem but the issue persists! If we park a call, let them sit on hold listening to one of the 5 stock music’s and then pick the call up again the call recording is garbled.

It just happened and the timeline was:
3 seconds of good audio (Hello, please hold)
37 seconds of good hold music (macroform-the_simplicity)
91 seconds of garbled mess (the hold ends roughly 45 seconds in but garbled audio continues)
28 seconds of good audio

The exact times change here and there, but the layout is roughly the same.

I’ve uploaded new hold music, no change.

More troubleshooting: seems to only happen with 1 extension. My phones are all Yealink T46G’s circa 2016.

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.