I am looking for a call center application, and I am also developing some call software using Asterisk and Freeswitch.
For the call center part I am considering Vicidial but I wonder whether the built in functionality of Freepbx is sufficient for most needs.
I also see that Freepbx3 contains support for both Asterisk and Freeswitch and as a developer I am leaning more towards Freeswitch because of its Windows capability and its designe elegance although Asterisk has more support at the end user side.
Now for the $64,000 question, FreePBX 3 has Asterisk, Freeswitch and PHP’s Kohana framework (I might end up loving PHP again). Does it have good enough call center functionality to scratch all my developer itches?
Or should I integrate Vicidial and FreePBX 2 for practical reasons and learn FreePBX 3 on the side?
Is this better posted in the Development or FreePBX 3 forums? I don’t want to cross post