FreePBX won't fail the call if the number is not active

FreePBX Providers
1

Hi,

I have this issue where the FreePBX won’t say the call has failed because the number is not active. I call the number on my mobile and I get a “Called failed”. I call on using my handset it just continues calling without any ringing and then after a while it does starting ringing then “Time out” after about 3 minutes.

Is there away to get the PBX to say the “Called Failed” on the handset?

2

Is it an internal (to the PBX) number that your calling?
Providing Great Debug - Support Services - Documentation (freepbx.org)

3

That would depend on the ‘hangup cause’ your carrier sends. You need to post a log of a failed call

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