FreePBX TLS extension

Hi,

I installed a fresh FreePBX 14 using Sangoma ISO.
I’m trying to connect softphones from mobile phones over TLS.
So I installed a Let’sEncrypt certificate, I created an extension using chan_sip.
I configured the TLS as in the wiki: PHON/TLS+and+SRTP (I can’t put link)
I’m using CSipSimple and the message on it is “Unauthorized”.
In the asterisk console all I see is:
[2018-08-02 11:24:05] DEBUG[32317] chan_sip.c: Starting thread for TLS server
[2018-08-02 11:24:05] DEBUG[32317] acl.c: For destination ‘Mobile Operator IP’, our source address is ‘My FreePBX IP’.
[2018-08-02 11:24:05] DEBUG[32317] chan_sip.c: Target address ‘Mobile Operator IP’:29106 is not local, substituting externaddr
[2018-08-02 11:24:05] DEBUG[32317] chan_sip.c: Setting AST_TRANSPORT_TLS with address ‘My FreePBX IP’:5061
[2018-08-02 11:24:05] DEBUG[32317] chan_sip.c: NAT detected for 10.23.98.139 / ‘Mobile Operator IP’
[2018-08-02 11:24:05] DEBUG[32317] chan_sip.c: Allocating new SIP dialog for xRIaRKUO7M0LzMCEjQ8b4XuGDssDPJ8b - REGISTER (No RTP)
[2018-08-02 11:24:05] DEBUG[32317] chan_sip.c: NAT detected for 10.23.98.139 / ‘Mobile Operator IP’
[2018-08-02 11:24:05] DEBUG[32317] chan_sip.c: Trying to put ‘SIP/2.0 401’ onto TLS socket destined for ‘Mobile Operator IP’:29106
[2018-08-02 11:24:05] DEBUG[15032] manager.c: Examining AMI event:
Event: ChallengeSent
Privilege: security,all
EventTV: 2018-08-02T11:24:05.675+0300
Severity: Informational
Service: SIP
EventVersion: 1
AccountID: 1105
SessionID: 0x7f798800b880
LocalAddress: IPV4/TLS/ ‘My FreePBX IP’/5061
RemoteAddress: IPV4/TLS/ ‘Mobile Operator IP’/48518
Challenge: 03018483

So my question is what else (except what is in the wiki article) I should do in order to be able to register my softphone over TLS.

Thanks,
Andrei

I left here the solution maybe someone else will have this kind of problems.
The problem was not on FreePBX side but on the configuration of the softphone. The REALM was empty, as soon as I put a “*” in REALM the softphone connected.

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