comtech
August 2, 2022, 8:19pm
6
I would recommend APIs are how you would connect them.
FreePBX Generic API instructions I linked to you above. I googled vtiger APIs and found this:https://help.vtiger.com/article/147111249-Rest-API-Manual
If you see the APIs you need to do the things you want in vtiger, then you can move on to programming what/when you want FreePBX to do when. What you are asking to do does require you to develop. I recommend reading and trying things out. You can always ask specific questions on how to do things here, if you get stuck.
To get you started here is some additional recommended reading material:
I’ve done some searching, and maybe I’ve missed an answer, but I’m looking to trigger a shell script when a queue member picks up a call. I’d like to pass the callerid of the incoming call and the “CID Num Alias” of the user who answered it to the script. I believe this is possible through the AGI, using extensions_custom.conf, but I’m not certain of the syntax or variables, and I’m guessing there is a way to do it through Asterisk to ensure that my changes are saved, backed up, not overwritten,…
Despite the frequency with which it arises here in the forum, there is not yet a good resource for learning to use dialplan hooks in FreePBX. This will probably end up in the wiki at some point, but until that happens, here are the broad strokes for leveraging dialplan hooks in FreePBX 14.
What is a dialplan hook?
A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. They all …