Freepbx telephone report not working

dejv · April 4, 2024, 7:58am

I have FreePBX 15.0.37.4 and I have enabled the call recording, my hard disk space got full and the free pbx was acting weird.

I deleted the recordings however for some reason the call reporting isnt logging calls anymore from the day that I had an issue.

I tried running the below commands and also rebooted the server however issue still persists.
yum update -y
fwconsole ma updateall

paulv · April 4, 2024, 1:33pm

I had the same problem after an update - somehow the switch in Settings => Advanced Settings => Enable CDR Logging got toggled off due to the update. Simply toggling it back on fixed it for me.

dejv · April 4, 2024, 1:52pm

thanks for your reply, Is it this one ?

paulv · April 4, 2024, 1:55pm

No, this one:

dejv · April 4, 2024, 2:14pm

I dont seem to have that option and when checked the module is enabled

paulv · April 4, 2024, 5:38pm

Go the FreePBX dashboard:

Then pick “Advanced Settings” from the “Settings” menu:

Then scroll down to the “cdr” section (you might have to expand it by clicking on the “+” sign):

Then make sure “Enable CDR Logging” is set to “Yes”. A recent FreePBX update switched this to “No” for me.

dejv · April 5, 2024, 5:30am

I dont have that category, maybe because I am stil running v15.

dejv · April 5, 2024, 6:56am

when entering this command it shows that it is enabled