im new to my company, and we currently use
none of this works right…
im not sure where to turn for support, all of the mentioned people all want to point at someone else!
inter-office calls sometimes don’t work.
calls outside don’t always work (sometimes one way audio, sometimes 2 way, sometimes failed)
calls in don’t always work (sometimes one way audio, sometimes 2 way, sometimes failed)
i use the service at a hotel and when my rooms call front desk sometimes it doesn’t work, yesterday it took 15 calls to get a room to connect with front counter, sometimes it works for days without problems.
how do i find out account info? the old IT guys had this shit all in there personal emails.
Ive been emailing sipstation for over a week and have gotten no where! the guy doesn’t want to help!
when i login to freepbx with putty and type in “asterisk -r” i can see lots of errors, warnings, and notices
"[2013-08-28 08:40:22] NOTICE: chan_sip.c:18919 handle_response_peerpoke: Peer ‘4009’ is now Reachable. (30ms / 2000ms)"
" of type ‘SIP’ (cause 20 - Unknown)
[2013-08-28 09:05:27] WARNING: app_dial.c:1780 dial_exec_full: Unable to create channel of type ‘SIP’ (cause 20 - Unknown)"
i use PFsense to route from time warner business class to my pbx
i tried untangle
even worse im not sure how ALL these names interact who does what. i have multiple bills that are just short of a quality PRI t1.
i come from a callcenter environment and know about pbx’s voip, T1’s, ds3’s, framing. but this combination seams to be one big joke, please help me!
miracle springs resort.