Good day. I got a lot of polycom VVX 411 voip phones on ebay.
Theses phones are in excellent condition and work very good.
I am trying to get them to work in our freepbx environment.
I am running into issues though.
If I set up the phones manually I can register an extension and make calls
If I use end point manager and point the polycom phones to the ip address to pull its config from it just gives an error when it tries.
Another issue is I can’t get our freepbx paging to work.
I can not find a setting on the polycom phones to “auto answer with call info” so I can’t even get the paging to work by entering the extension into the page group.
the rest of our system is set up with multicast paging so I wanted to use that for paging.
I can find the multicast settings on the polycom but seems to be a proprietary multicast?
IS there a way to make it work with freepbx page pro multicast paging ?
If not using tftp, are you using the (http)username and password on the phone to access the configs on the server. This is different from the extension username and password.
You have to program a softkey that is idled and enabled in endpoint manager template, the key should be programmed to whatever the Page Group # is in Freepbx.
So with this config are you paging with freepbx paging module?
and if so is the extension for the polycom phones included in the page group?
or where you able to get the polycom to “listen” to the RTP Multicast address assigned to the page group in freepbx?
Actually, I don’t need to see your EPM screenshots. I have EPM, but I’m not using Polycom phones. I did however activate a Polycom template and looked through the base files it created. It looks like its missing some settings like the address and port. In googling around I found some info on this page regarding values for a Polycom config file. (Note that the system that link mentions is not FreePBX, but multicast settings for the phone will likely be similar.
You’ll need to use the base file editor to add the missing pieces. It looks like some of them may be in the mac-features.cfg and that is likely the file you’ll need to add these settings to.