freePBX mp3 file

When adding an mp3 file in freePBX Administration → Admin → System Recording, it says “Unsupported file type”. How do I add an mp3 file?

I recommend that you save the original audio in, or convert the .mp3 to, a format that Asterisk natively supports. This will avoid the computational load and quality degradation resulting from Asterisk converting it every time it is played.

If that’s not feasible, see

Does freepbx not support mp3 files?

No issues for me using mp3 to system recordings.

At the Asterisk command prompt, type
module show like format_mp3
and post the output.

Do you mean when you try to upload an mp3 in the System Recordings GUI?

Yes, that’s right. It says it’s an unsupported file.

google audacity, download and install, open your mp3 in audacity, export it and change format to .wav, upload through GUI. this is my preferred method.