I am setting up a PBX for a company that wants an ivr which collects data from our APIs. They provide customers with tracking codes, which when entered into our API, returns the status of that specific task. I was wondering if there was a way that I could prompt the user to enter the tracking number, which then sends a request to our APIs then reads out the status information.
This may seem like a massive project, and I may have to scale it down a bit. I am a developer myself, so if I can figure out how FreePBX can work in this regard, I’ll be able to develop for it.