Hiya,
I am having a very odd issue. I have a Sangoma S500 that receives a lot of calls (it’s the first point of contact for a department). Occasionally when the person is on a call with a person (CallingNumber1 in the attached log) and a second person calls in (CallingNumber2), when the second person (I think) leaves a voicemail, the first call, with CallingNumber1 is disconnected.
All the pertinent info I can think of:
The whole department has S500 phones, and they are all subscribed to each other with BLF’s, but when this happens, nobody else is picking up either call. The first call is picked up by CalledNumber, and the second call goes unanswered (Ring time is 20 seconds in FreePBX)
This does not happen at all on the Cisco phones used with the same FreePBX install.
I’m on the latest S500 firmware, 2.0.4.48.
The phone has a plantronics headset with an EHS. It’s quite a big ask to have them eliminate the headset for troubleshooting purposes, so I’m hoping it does not come to that. I think the BYE is coming from FreePBX in the log, though?
I’ve pasted (in 2 parts) the scrubbed log from the phone below. First invite is at 20:19:02, second invite is at 20:20:26. Unexpected BYE is at 20:20:55. Please let me know if any more info is needed.
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012INVITE sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK1ef1f637#015#012Max-Forwards: 70#015#012From: "<CallingNumber1>" <sip:<CallingNumber1>@<FreePBXIP>:5160>;tag=as55945b35#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012Contact: <sip:<CallingNumber1>@<FreePBXIP>:5160>#015#012Call-ID: 0a3d82e041edcf0c61dd50675d173c66@<FreePBXIP>:5160#015#012CSeq: 102 INVITE#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Date: Thu, 17 May 2018 20:19:02 GMT#015#012Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE#015#012Supported: replaces, timer#015#012Remote-Party-ID: "<CallingNumber1>" <sip:<CallingNumber1>@<FreePBXIP>>;party=calling;privacy=off;screen=no#015#012Content-Type: application/sdp#015#012Content-Length: 276#015#012#015#012v=0#015#012o=root 1165576737 1165576737 IN IP4 <FreePBXIP>#015#012s=Asterisk PBX 13.18.0#015#012c=IN IP4 <FreePBXIP>#015#012t=0 0#015#012m=audio 16850 RTP/AVP 0 8 101#015#012a=rtpmap:0 PCMU/8000#015#012a=rtpmap:8 PCMA/8000#015#012a=rtpmap:101 telephone-event/8000#015#012a=fmtp:101 0-16#015#012a=ptime:20#015#012a=maxptime:150#015#012a=sendrecv#015#012
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 100 Trying#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK1ef1f637#015#012From: "<CallingNumber1>" <sip:<CallingNumber1>@<FreePBXIP>:5160>;tag=as55945b35#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012Call-ID: 0a3d82e041edcf0c61dd50675d173c66@<FreePBXIP>:5160#015#012CSeq: 102 INVITE#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 114, tid 5890, did 115, REQUEST: INVITE, Event: 5
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 114, tid 5890, did 115, RESPONSE: 101 Dialog Establishement, New call received!, Event: 5
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : eXosip_get_sdp_info:240-->>>>>>>SIP Parse Normal SDP Body<<<<<<<#015
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : >>>>>>>Set ACD Info Error!!--MimeType=0,aid=0<<<<<<<#015
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : ###SDP INFO########Addr Type=IP4---NetType=IN---Addr=<FreePBXIP>###################015
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, SDP Payload pos 0, Type 0(0)
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, SDP Payload pos 0, Type 0
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: Check CFG Setting, Match index_0, CodecType 0
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: SDP IP <FreePBXIP>, Port 16850, Interval 2, codec 0, audio 0, direct 3
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: SDP IP <FreePBXIP>, Port 16850, Interval 2, codec 0, audio 0, direct 3
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro active_url sip:<CalledNumber>@<PhoneIP>:5060
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro local_uri sip:<CalledNumber>@<PhoneIP>:5060
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro remote_uri sip:<CallingNumber1>@<FreePBXIP>:5160
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : CallInvite_Setup2CallCtl:5049====Check User Id Over!!======#015
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: State=0x60, Event=0x300, Chn=0#015
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: Get Idle Line 0 (aid 0)
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : chn=0, AEC_switch = 0
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : MS: Chn 0 MSDspStopSendRev
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : CfgGetRingId::9315--------Play Ring Tone--RingType=15--RingId=1-#015
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: Play RingTone 1
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : Ti3100:HEADSET_SPEAKEK_OUT mode
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : BSPOpenRingHeadset:1464===>>>RingingVolume 5, flag=1#015
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : MS: tid 1 Req Play RingTone
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : CallCtl: SendEvent2Lcm: aid 0, Line: 0, event 0x8d5
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : L2C: IncomingCall: aid 0, line 0, CID <CallingNumber1>
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012NOTIFY sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK546c470b#015#012Max-Forwards: 70#015#012From: <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=as6e7dcd45#015#012To: "Transportation Department" <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=1fbef4feefd873a#015#012Contact: <sip:<CalledNumber>@<FreePBXIP>:5160>#015#012Call-ID: 6c4bcf41daba18a@<PhoneIP>#015#012CSeq: 561 NOTIFY#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Subscription-State: active#015#012Event: dialog#015#012Content-Type: application/dialog-info+xml#015#012Content-Length: 229#015#012#015#012<?xml version="1.0"?>#012<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="459" state="full" entity="sip:<CalledNumber>@<FreePBXIP>:5160">#012<dialog id="<CalledNumber>" direction="recipient">#012<state>early</state>#012</dialog>#012</dialog-info>#012
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 0, tid 5891, did 5, REQUEST: NOTIFY, Event: 43
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 200 OK#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK546c470b#015#012From: <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=as6e7dcd45#015#012To: "Transportation Department" <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=1fbef4feefd873a#015#012Call-ID: 6c4bcf41daba18a@<PhoneIP>#015#012CSeq: 561 NOTIFY#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 180 Ringing#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK1ef1f637#015#012From: "<CallingNumber1>" <sip:<CallingNumber1>@<FreePBXIP>:5160>;tag=as55945b35#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>;tag=1a613474d7035e1#015#012Call-ID: 0a3d82e041edcf0c61dd50675d173c66@<FreePBXIP>:5160#015#012CSeq: 102 INVITE#015#012Contact: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : GUI: CALL_INCOMING, Index:0
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : GUI: MSG_PAINT
2018-05-17T20:19:02-06:00 <PhoneIP> [S500][<PhoneMAC>] : GUI: num:0,HLGUIData.ScrewView.ScrewItemNum:0
2018-05-17T20:19:07-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: State=0x63, Event=0x1023, Chn=0#015
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : FXSCALL EHS State Change to STATE_EHS_OFF_HOOK!!#015
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: CSGetVirtualIdleLine, aid 0, VirtualLine 57#015
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : Ti3100:HEADSET mode
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: State=0x63, Event=0x100, Chn=0#015
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : MS: tid 1 Req Stop RingTone
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : CallCtl: SendEvent2Lcm: aid 0, Line: 0, event 0x8d6
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: sdp_message_pro: Local IP is <PhoneIP>
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: sdp_message - CodecType 0
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0 tid 5890 send status 200 answer success
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0 tid 5890 send status 200 answer success
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 200 OK#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK1ef1f637#015#012From: "<CallingNumber1>" <sip:<CallingNumber1>@<FreePBXIP>:5160>;tag=as55945b35#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>;tag=1a613474d7035e1#015#012Call-ID: 0a3d82e041edcf0c61dd50675d173c66@<FreePBXIP>:5160#015#012CSeq: 102 INVITE#015#012Contact: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Type: application/sdp#015#012Content-Length: 210#015#012#015#012v=0#015#012o=- 6666 49 IN IP4 <PhoneIP>#015#012s=SIP Call#015#012c=IN IP4 <PhoneIP>#015#012t=0 0#015#012m=audio 12184 RTP/AVP 0 101#015#012a=sendrecv#015#012a=rtpmap:0 PCMU/8000#015#012a=ptime:20#015#012a=rtpmap:101 telephone-event/8000#015#012a=fmtp:101 0-11,16#015#012
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012ACK sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK01467fe5#015#012Max-Forwards: 70#015#012From: "<CallingNumber1>" <sip:<CallingNumber1>@<FreePBXIP>:5160>;tag=as55945b35#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>;tag=1a613474d7035e1#015#012Contact: <sip:<CallingNumber1>@<FreePBXIP>:5160>#015#012Call-ID: 0a3d82e041edcf0c61dd50675d173c66@<FreePBXIP>:5160#015#012CSeq: 102 ACK#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 114, tid 0, did 115, ACK received!
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : eXosip_get_sdp_info:240-->>>>>>>SIP Parse Normal SDP Body<<<<<<<#015
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro local_uri sip:<CalledNumber>@<PhoneIP>:5060
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro remote_uri sip:<CallingNumber1>@<FreePBXIP>:5160
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro local_uri sip:<CalledNumber>@<PhoneIP>:5060
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro remote_uri sip:<CallingNumber1>@<FreePBXIP>:5160
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: State=0x62, Event=0x205, Chn=0#015
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : chn=0, AEC_switch = 1
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : MS: Chn 0 MSDspSetSendRev
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012NOTIFY sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK4f6ea641#015#012Max-Forwards: 70#015#012From: <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=as6e7dcd45#015#012To: "Transportation Department" <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=1fbef4feefd873a#015#012Contact: <sip:<CalledNumber>@<FreePBXIP>:5160>#015#012Call-ID: 6c4bcf41daba18a@<PhoneIP>#015#012CSeq: 562 NOTIFY#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Subscription-State: active#015#012Event: dialog#015#012Content-Type: application/dialog-info+xml#015#012Content-Length: 211#015#012#015#012<?xml version="1.0"?>#012<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="460" state="full" entity="sip:<CalledNumber>@<FreePBXIP>:5160">#012<dialog id="<CalledNumber>">#012<state>confirmed</state>#012</dialog>#012</dialog-info>#012
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 0, tid 5892, did 5, REQUEST: NOTIFY, Event: 43
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 200 OK#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK4f6ea641#015#012From: <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=as6e7dcd45#015#012To: "Transportation Department" <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=1fbef4feefd873a#015#012Call-ID: 6c4bcf41daba18a@<PhoneIP>#015#012CSeq: 562 NOTIFY#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : GUI: CALL_OFFHOOKTYPE:3
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : GUI: CALL_INCOMING_OK, Index:0
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : Chn 0 seq 13195 error(last seq 14987)
2018-05-17T20:19:09-06:00 <PhoneIP> [S500][<PhoneMAC>] : GUI:DEBUGINFO:CallFailureInfoShow!,File:./src/callwin.c------Line:4105
2018-05-17T20:19:12-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: State=0x64, Event=0x1023, Chn=0#015
2018-05-17T20:19:14-06:00 <PhoneIP> [S500][<PhoneMAC>] : RTP Send: SrcIP ac1408ef, SrcPort 12185 miss-match, need Re_InitUDPSocket
2018-05-17T20:19:14-06:00 <PhoneIP> [S500][<PhoneMAC>] : Init UDPSocket: close the socket 8 from pos 2 !
2018-05-17T20:19:14-06:00 <PhoneIP> [S500][<PhoneMAC>] : IPV4 Init UDPSocket: bind socket 8 Success, pos[2]locip[ac1408ef]port[12185]!
2018-05-17T20:19:21-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012OPTIONS sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK5c26ee9b#015#012Max-Forwards: 70#015#012From: "Unknown" <sip:Unknown@<FreePBXIP>:5160>;tag=as4997ba00#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012Contact: <sip:Unknown@<FreePBXIP>:5160>#015#012Call-ID: 6c48ac0344dcfb8f5d926a3846b48685@<FreePBXIP>:5160#015#012CSeq: 102 OPTIONS#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Date: Thu, 17 May 2018 20:19:21 GMT#015#012Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE#015#012Supported: replaces, timer#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:19:21-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 0, tid 5893, did 0, REQUEST: OPTIONS, Event: 27
2018-05-17T20:19:21-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 200 OK#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK5c26ee9b#015#012From: "Unknown" <sip:Unknown@<FreePBXIP>:5160>;tag=as4997ba00#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>;tag=bb3d4b84a32f6b3#015#012Call-ID: 6c48ac0344dcfb8f5d926a3846b48685@<FreePBXIP>:5160#015#012CSeq: 102 OPTIONS#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:20:14-06:00 <PhoneIP> [S500][<PhoneMAC>] : Internal RTCP NTP clock skew detected: lsr=627a0000, dlsr=0004a3d7, now=627ea3cd, eedelay=00000000
2018-05-17T20:20:19-06:00 <PhoneIP> [S500][<PhoneMAC>] : Internal RTCP NTP clock skew detected: lsr=627f051e, dlsr=00049eb8, now=6283a3cd, eedelay=00000000
2018-05-17T20:20:21-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012OPTIONS sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK77270f85#015#012Max-Forwards: 70#015#012From: "Unknown" <sip:Unknown@<FreePBXIP>:5160>;tag=as3493d2ab#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012Contact: <sip:Unknown@<FreePBXIP>:5160>#015#012Call-ID: 268858993488bb6a47ef1b47333129af@<FreePBXIP>:5160#015#012CSeq: 102 OPTIONS#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Date: Thu, 17 May 2018 20:20:21 GMT#015#012Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE#015#012Supported: replaces, timer#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:20:21-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 0, tid 5894, did 0, REQUEST: OPTIONS, Event: 27
2018-05-17T20:20:21-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 200 OK#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK77270f85#015#012From: "Unknown" <sip:Unknown@<FreePBXIP>:5160>;tag=as3493d2ab#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>;tag=e1823cd414c8e7d#015#012Call-ID: 268858993488bb6a47ef1b47333129af@<FreePBXIP>:5160#015#012CSeq: 102 OPTIONS#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:20:24-06:00 <PhoneIP> [S500][<PhoneMAC>] : RTT = 5872 us, RTT mean = 1708 us
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012INVITE sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK646b7a91#015#012Max-Forwards: 70#015#012From: "Elva McAllister" <sip:<CallingNumber2>@<FreePBXIP>:5160>;tag=as72a657bb#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012Contact: <sip:<CallingNumber2>@<FreePBXIP>:5160>#015#012Call-ID: 23e589e5278429925f3b5f4951d8a273@<FreePBXIP>:5160#015#012CSeq: 102 INVITE#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Date: Thu, 17 May 2018 20:20:26 GMT#015#012Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE#015#012Supported: replaces, timer#015#012Remote-Party-ID: "Elva McAllister" <sip:<CallingNumber2>@<FreePBXIP>>;party=calling;privacy=off;screen=no#015#012Content-Type: application/sdp#015#012Content-Length: 274#015#012#015#012v=0#015#012o=root 594739870 594739870 IN IP4 <FreePBXIP>#015#012s=Asterisk PBX 13.18.0#015#012c=IN IP4 <FreePBXIP>#015#012t=0 0#015#012m=audio 17484 RTP/AVP 0 8 101#015#012a=rtpmap:0 PCMU/8000#015#012a=rtpmap:8 PCMA/8000#015#012a=rtpmap:101 telephone-event/8000#015#012a=fmtp:101 0-16#015#012a=ptime:20#015#012a=maxptime:150#015#012a=sendrecv#015#012
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 100 Trying#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK646b7a91#015#012From: "Elva McAllister" <sip:<CallingNumber2>@<FreePBXIP>:5160>;tag=as72a657bb#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012Call-ID: 23e589e5278429925f3b5f4951d8a273@<FreePBXIP>:5160#015#012CSeq: 102 INVITE#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 116, tid 5895, did 117, REQUEST: INVITE, Event: 5
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 116, tid 5895, did 117, RESPONSE: 101 Dialog Establishement, New call received!, Event: 5
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : eXosip_get_sdp_info:240-->>>>>>>SIP Parse Normal SDP Body<<<<<<<#015
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : >>>>>>>Set ACD Info Error!!--MimeType=0,aid=0<<<<<<<#015
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : ###SDP INFO########Addr Type=IP4---NetType=IN---Addr=<FreePBXIP>###################015
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, SDP Payload pos 0, Type 0(0)
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, SDP Payload pos 0, Type 0
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: Check CFG Setting, Match index_0, CodecType 0
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: SDP IP <FreePBXIP>, Port 17484, Interval 2, codec 0, audio 0, direct 3
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: SDP IP <FreePBXIP>, Port 17484, Interval 2, codec 0, audio 0, direct 3
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro active_url sip:<CalledNumber>@<PhoneIP>:5060
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro local_uri sip:<CalledNumber>@<PhoneIP>:5060
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: ActionUrlPro remote_uri sip:<CallingNumber2>@<FreePBXIP>:5160
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CallInvite_Setup2CallCtl:5049====Check User Id Over!!======#015
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012NOTIFY sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK4c40ef69#015#012Max-Forwards: 70#015#012From: <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=as6e7dcd45#015#012To: "Transportation Department" <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=1fbef4feefd873a#015#012Contact: <sip:<CalledNumber>@<FreePBXIP>:5160>#015#012Call-ID: 6c4bcf41daba18a@<PhoneIP>#015#012CSeq: 563 NOTIFY#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Subscription-State: active#015#012Event: dialog#015#012Content-Type: application/dialog-info+xml#015#012Content-Length: 229#015#012#015#012<?xml version="1.0"?>#012<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="461" state="full" entity="sip:<CalledNumber>@<FreePBXIP>:5160">#012<dialog id="<CalledNumber>" direction="recipient">#012<state>early</state>#012</dialog>#012</dialog-info>#012
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 0, tid 5896, did 5, REQUEST: NOTIFY, Event: 43
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 200 OK#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK4c40ef69#015#012From: <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=as6e7dcd45#015#012To: "Transportation Department" <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=1fbef4feefd873a#015#012Call-ID: 6c4bcf41daba18a@<PhoneIP>#015#012CSeq: 563 NOTIFY#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: State=0x64, Event=0x300, Chn=0#015
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: CSGetVirtualIdleLine, aid 0, VirtualLine 57#015
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: Get Idle Line 57 (aid 0)
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: cw_tone.Frequency1:440
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: cw_tone.Frequency2:440
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: cw_tone.On_Period1:30,cw_tone.Off_Period1:1000
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: cw_tone.On_Period2:0,cw_tone.Off_Period2:0
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: cw_tone.On_Period3:0,cw_tone.Off_Period3:0
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CallCtl: SendEvent2Lcm: aid 0, Line: 57, event 0x8d5
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 180 Ringing#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK646b7a91#015#012From: "Elva McAllister" <sip:<CallingNumber2>@<FreePBXIP>:5160>;tag=as72a657bb#015#012To: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>;tag=332911f0bdae751#015#012Call-ID: 23e589e5278429925f3b5f4951d8a273@<FreePBXIP>:5160#015#012CSeq: 102 INVITE#015#012Contact: <sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP>#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : L2C: IncomingCall: aid 0, line 57, CID <CallingNumber2>
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : GUI: CALL_INCOMING, Index:57
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : GUI:DEBUGINFO:CallFailureInfoShow!,File:./src/callwin.c------Line:4105
2018-05-17T20:20:26-06:00 <PhoneIP> [S500][<PhoneMAC>] : CALL: State=0x64, Event=0x1003, Chn=0#015
2018-05-17T20:20:32-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012NOTIFY sip:<CalledNumber>@<PhoneIP>:5060;transport=UDP SIP/2.0#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK7b99e309#015#012Max-Forwards: 70#015#012From: <sip:8008@<FreePBXIP>:5160>;tag=as54776eea#015#012To: "Transportation Department" <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=a8337bf05246e2b#015#012Contact: <sip:8008@<FreePBXIP>:5160>#015#012Call-ID: e67d2772587af28@<PhoneIP>#015#012CSeq: 293 NOTIFY#015#012User-Agent: FPBX-13.0.194.2(13.18.0)#015#012Subscription-State: active#015#012Event: dialog#015#012Content-Type: application/dialog-info+xml#015#012Content-Length: 212#015#012#015#012<?xml version="1.0"?>#012<dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="191" state="full" entity="sip:8008@<FreePBXIP>:5160">#012<dialog id="8008">#012<state>terminated</state>#012</dialog>#012</dialog-info>#012
2018-05-17T20:20:32-06:00 <PhoneIP> [S500][<PhoneMAC>] : SIP: aid 0, cid 0, tid 5897, did 59, REQUEST: NOTIFY, Event: 43
2018-05-17T20:20:32-06:00 <PhoneIP> [S500][<PhoneMAC>] : #015#012SIP/2.0 200 OK#015#012Via: SIP/2.0/UDP <FreePBXIP>:5160;branch=z9hG4bK7b99e309#015#012From: <sip:8008@<FreePBXIP>:5160>;tag=as54776eea#015#012To: "Transportation Department" <sip:<CalledNumber>@<FreePBXIP>:5160>;tag=a8337bf05246e2b#015#012Call-ID: e67d2772587af28@<PhoneIP>#015#012CSeq: 293 NOTIFY#015#012User-Agent: Sangoma S500 V2.0.4.28#015#012Allow: INVITE, ACK, UPDATE, INFO, CANCEL, BYE, OPTIONS, REFER, SUBSCRIBE, NOTIFY, MESSAGE, PRACK#015#012Content-Length: 0#015#012#015#012
2018-05-17T20:20:34-06:00 <PhoneIP> [S500][<PhoneMAC>] : Internal RTCP NTP clock skew detected: lsr=628e2145, dlsr=0004828f, now=6292a3cd, eedelay=00000000