FreePBX firewall issue

General Help
1

Hello,

FreePBX version 10.13.66-21

I am posting here because the firewall in FreePBX has suddenly started blocking traffic it cannot, and I am hoping someone here might have some insight.

About six months ago I installed HylaFax + IAXmodem. Winfax print installed on the users’ PCs allows them to fax via it. I have it connecting to port 4559. I created two custom services:

Hylafax 1 (protocol: tcp, ports 4557:4559, available to “Internet, Local, Other”)
Hylafax2 (protocol: tcp, ports 1024:65535, available to “Internet, Local, Other”)

The user just prints a document to the Hylafax “printer”, enters a fax number and off it goes. Up until the last couple of days, it has stopped working; the clients give a connection timeout error. No changes have been made to the firewall settings.

I have confirmed it is a firewall issue by stopping the firewall (‘fwconsole firewall stop’) and trying to fax and it works. When I look at the the firewall rules via the command line (iptables -nL), the rules are there; here is an excerpt:

Chain fpbxsvc-f76af8cb95d448c1 (3 references)
target     prot opt source               destination
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0           tcp dpts:1024:65535
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0           tcp dpts:4557:4559

Is there somewhere I can turn on some logging for the firewall to see what is happening with the traffic?

Thanks, in advance, for your insight.

2

That is an ACCEPT rule, so that is NOT what is blocking it - with the firewall running, from the cli, type “iptables -L -v” and post the results - that will show you where it is getting blocked.