Issue: Factory Reset a GXP2170 phone and upon reboot the phone receives the company logo, the button configuration, even the city for weather. It does not get the registration server IP address nor the SIP account password.
We have been running this FreePBX for about 4 years. I do not know when this issue actually started as this is the first time in several years I have had to factory reset a phone. Endpoint manager is licensed.
FreePBX is version 184.108.40.206
Endpoint Manager is version 220.127.116.11
GXP2170 Firmware version 18.104.22.168
I would really appreciate if anyone has any breadcrumbs to toss on my trail to lead me to a solution.
Thanks in advance.