November 28, 2014, 12:50am
Using the FreePBX Endpoint Manager (Commercial) and the dial now rules. All of them seem to work fine except for calling a phone number.
For example, here is my config: 911|811|1xx|2xx|1NXXXXXXXXX
911 - Emergency
811 - Vitelity 911 test
1xx - Internal
2xx - Internal
1NXXXXXXXXX - outside
All are working except outside dialing. Any ideas?
November 28, 2014, 8:27pm
try “x” with lowercase;
November 28, 2014, 9:05pm
I tried it but still not working.
November 28, 2014, 9:36pm
The reason you cannot call out is because as soon as 1xx is entered, the call matches the internal pattern and is sent with no delay.
You have to program the 1xx to delay for a few seconds (3?) to wait for more digits. Its a phone configuration (not freepbx)
Or else you would need to make patterns that dont overlap.
For example, you could have 9 as a prefix for outbound calls
Then your plan would be 91nxxxxxxxxx
And then program freepbx outbound route to strip the 9 before sending to trunk
November 28, 2014, 11:53pm
I dumped all my 1xx ext and changed it to this:
Still not working.
November 29, 2014, 2:22am
What is your outbound route settings/pattern? What happens when you dial? Does it send the digits after you enter them or does it wait for timeout? Does it give a busy tone or play a msg?
November 29, 2014, 2:42am
Makes no attempt to send digits, can be forced by using # after the number.
Works find when handset is picket up, but when using headset or speaker phone doesn’t dial.
November 29, 2014, 2:44am
Does it work when forced by using #? And the call completes?
And it also works perfectly fine when handset is lifted? Strange.
Post your phone config for us
November 29, 2014, 2:48am
Tell me exactly what you need posted here please. Thanks for your help.
November 29, 2014, 2:53am
Unfortunately, im not familiar with the Endpoint Manager module or the config for yealink phones. But i know that there is a problem with the dial plan in the phone config. Hopefully someone else will post to take it from here.
November 29, 2014, 3:03am
Thanks! I appreciate your help & happy holidays.