FreePBX Documentation

[AdHominem]

@BlazeStudios

These are ASTERISK things you are inquiring about. Those can be found at http://wiki.asterisk.org. I really don’t think Sangoma needs to re-write existing documents that Digium (Asterisk) has already provided. Not to mention that Chan_SIP is as old as Asterisk itself, hell in most cases voip-info.org has all the settings and their meanings in regards to Chan_SIP because it really hasn’t changed much in the last 10+ years.

I’m not inquiring about anything. I know all about these things.

Asterisk is a critical component of a FreePBX installation. The PEER details is a field contained in the GUI in FREEPBX. You and I know all about the PEER details, and the fact that Asterisk is a separate project from Digium. But, new users don’t. Documentation is how they learn.

@lgaetz

In addition, Alert Info headers are highly dependent on phone manufacturer/model.

And that’s precisely what the documentation should say!!

@BlazeStudios

In addition to this addition, Linux is Linux. Outside of some specific things like “apt-get” vs “yum” and some Distro based commands, Linux commands are the same in each OS. Sangoma hasn’t made any qualms about the FreePBX distro being CentOS/RHEL based OS. So that should give you a good jumping point about what OS documents you should refer to.

Sure, anybody can go searching the internet for the answer to a question about CentOS. That’s certainly how I did it when Iearned how to set-up my FreePBX system.

But doing that wouldn’t be necessary if FreePBX released comprehensive documentation. It is true that Linux is Linux. Asterisk is Asterisk. Postfix is Postfix. CentOS is CentOS (or SchmoozeOS in this case). You could say that about every component of FreePBX and every component of Linux and every component of Asterisk.

If knowledge of Linux, or Asterisk, or Postfix, or something else is necessary to setup and use FreePBX, it should be documented. New users shouldn’t have to scour the internet to find the answers.

I agree that we all went through the hard work of learning Linux and learning Asterisk in order to use FreePBX.

But, if FreePBX is going to succeed in an environment where users can download 3CX and run their PBX on a windows server, FreePBX is going to have to provide documentation for all of the components necessary to allow a user to get their system up and running.