I’ve asked you a couple times what your overall goal is here. Are you looking to host individual PBX systems for people that they can have control over? Are you looking to host PBX systems for people that you have complete control over? Since your using SIPStation, are you in the US? Because if you are there’s a whole bunch of other things you’ll need to do depending on what your end goal is.
What is the business plan here?
Tom Ray,
You have asked what my end goal was, so here it is. I have a group of small businesses that currently use older antiquated PBX systems. I am trying to set up multiple FreePBX VMs in a VMWare environment. They will each have their own internal IP (10.169.0.0/24). I have a dSIPRouter server setup on that network as well. Eris suggested dSIPRouter and airsay gave me valuable insight on how to set it up initially. The phones will connect and call between and ring groups work as it should. As I have stated, the last step before having a working prototype is getting external calls routed through dSIPRouter to the PBX/s. I have done my research and have come up short. So I asked for some guidance.
Jural
Are you just selling them a hosted PBX that they are free to do what they want with? I.e. they pick their own voice providers, they have full control over the PBX and how calls route, etc?
Are you selling them a “hosted PBX” service, where they pay you for everything including the voice services? They have no control over the routing or what voice provider is being used.
Those two scenarios determine what level of responsibility you have. There are now rules, regulations, etc for any entity that is considered a VoIP Service Provider and the latter option makes you fall into that consideration.
As well, in the first scenario if they pay you to manage the PBX on their behalf then you are considered the PBX installer/admin. The second scenario 100% makes you the admin. Being the PBX admin makes you 100% responsible for making sure each system is in compliance with the E9-1-1 laws in the US.
Understand that if you fall into the VoIP Service Provider category, you must be in compliance with all the FCC rules as well as federal and state regulations and laws. If you are not in compliance then the upstreams, such as SIPStation, cannot provide you service in order for them to continue to be in compliance.
There’s a whole slew of business/administrative items that you need to deal with not to mention money that has to be spent for those things.
What does that have to do with the original scope of the thread?
Well it would make all the work you’ve done moot if you don’t do the business side. But you’re right, I guess I should have just filled your drive-thru order of this one item and not try to upsell you on something that would avoid you getting bitten in the ass down the line. My bad, good luck with it all.
Thanks.