FreePBX Activation details missing

Commercial Products and Partners Sangoma
1

Hi Guys,
We had a working FreePBX system with few commercial licenses but all of sudden today, it is asking to activate again and using existing deployment ID, it says its register with another PBX which is not the case.
Recently we had limited FreePBX inbound access within Europe, could that be a problem?

Please advise.

Thanks,
Dax

2

Something changed on the system that was significant enough to change the hardware/network signature. You can follow the directions here to fix the dep ID. Additional resets can be requested via a Customer Service and billing ticket

https://wiki.freepbx.org/display/FPG/How+to+Move+a+Deployment+ID+to+a+new+PBX

3

thanks,

Nothing much except for blocking the traffic from anywhere else but from specific countries we want.

Regards,
Dax

4

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