Hi,
I’m actually testing to replace our actual setup with FreePBX 17 and I got a problem with 2 Digium phones models.
In short, those phones cannot load the backgroupnd image nor charge any DPMA apps ( voicemail, history, status, etc.).
It’s a new installtion on Debian12 just activated. No commercial licence as it’s for testing purpose for now. O/S and modules are all up to date.
If I try the voicemail app on the phones, i got a 404 error.
Do you have any clue?
Thank’s in advance.
EDIT : Just looked the Apache logs and there is this error when I trie to access the Voicemail app on the phone :
script ‘/var/www/html/dphoneApi.php’ not found or unable to stat
The real path to this file is /var/www/html/restapps/dphoneApi.php
There is a path error somewhere?
Hi @SJacques
can you make sure restapps pm2 service is running, use below command to confirm, if its not running please restart the service.
*fwconsole pm2 --list
fwconsole pm2 --restart restapps*
Yes, it’s running.
+---------------------------+-------+--------+----------+------------------+------+----------+
| Process Name | PID | Status | Restarts | Uptime | CPU | Mem |
+---------------------------+-------+--------+----------+------------------+------+----------+
| core-calltransfer-monitor | 3362 | online | 0 | 6 days, 10 hours | 0% | 46.75MB |
| core-fastagi | 3541 | online | 0 | 6 days, 10 hours | 0.4% | 66.87MB |
| sangomartapi | 3744 | online | 0 | 6 days, 10 hours | 0.4% | 122.94MB |
| ucp | 4028 | online | 0 | 6 days, 10 hours | 0.6% | 92.54MB |
| restapps | 31381 | online | 0 | 6 days, 8 hours | 0% | 55.29MB |
+---------------------------+-------+--------+----------+------------------+------+----------+
But do I need the PhoneApp Commercial licence for the apps to works on Digium DXX phones?
EDIT : Lost in documentation and licensing….
So even if not licensed, should works with D45 phones.
PhoneApp supported devices list according to the addon’s documentation:
Hi @SJacques
Please make sure Use DPMA Apps is set to Enable under phone template, then rebuild the config and update to the phones,
Also please Enable DPMA Apps Logging under Advanced Settings page, then try to see the logs for further clue.
Hi Santhosh
Thank you for your help.
DPMA already enabled in the Endpoint template for the D45.
DPMA Loging is enable.
dpma apps logs enable option comes under Advanced Settings page, enable this and check the logs
run this command to check the logs
tail -f /var/log/asterisk/dpmaapps.log
