FreePBX 15 Unable to Activate

Commercial Products and Partners Sangoma
1

I have done a fresh bare metal install of FreePBX 15 using the recommended distro. I appear to have successfully configured everything, but I am unable to activate the installation. I go to System Admin and select Activation the Activate and then I get this error:

Activation Error!

Unable to display activation page. Error returned was:

Resolving timed out after 3514 milliseconds

Any sense as to what might be causing this?

Here is the Installation Info:
PBX Version:15.0.16.72
PBX Distro:12.7.8-2008-1.sng7
Asterisk Version: 16.11.1

Thanks in advance for any insight.

2

DNS. It’s always DNS…

1 Like
3

Almost always - the rest of the time it’s a server that can’t see out and back to the Internet. If your PBX is not reachable from the Internet, you could also see this problem. Note that @PitzKey is right though - most of the time it’s a bad DNS settings jamming you up.

4

@xrobau says it is not DNS, This can’t be DNS, No No… oh wait it is DNS.

Actually… It is always DNS unless it is NAT…

2 Likes
5

This time it was routing. That was the issue for me. Once I corrected that, we were activated.

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