FreePBX 13 Distro, Fax to email, attachformat null

1

Since the change to version 13, and I am using the distro, 13.0.1RC1.25, all modules updated, (a lot of them recently), and enabling a user to receive faxes as a PDF and then changing or adding a location for the route to send a fax to a user, I never get an email!

The fax comes in fine as a tiff and is situated in ./var/spool/asterisk/fax/.

In the asterisk log file, I have:

[2015-09-30 22:19:19] VERBOSE[2334][C-00009e20] pbx.c: – Executing [1@ext-fax:3] Set(“SIP/FlowRoute-000000bc”, “FAX_ATTACH_FORMAT=”) in new stack
[2015-09-30 22:19:19] VERBOSE[2334][C-00009e20] pbx.c: – Executing [1@ext-fax:4] Set(“SIP/FlowRoute-000000bc”, "[email protected]") in new stack
[2015-09-30 22:19:19] VERBOSE[2334][C-00009e20] pbx.c: – Executing [1@ext-fax:5] Goto(“SIP/FlowRoute-000000bc”, “s,receivefax”) in new stack

and FAX_ATTACH_Format appears to be null. In the GUI it is set to PDF.

Further down, the fax php app fires and apparently tries to send the email, but I never get it. And attachformat again appears to be null.

[2015-09-30 22:25:20] VERBOSE[2661][C-00009e26] pbx.c: – Executing [h@ext-fax:4] System(“SIP/FlowRoute-000000bd”, “/var/lib/asterisk/bin/fax2mail.php --remotestationid “877-233-3839” --to "[email protected]” --dest “1928XXXXXXX” --callerid ‘“8772333839” <8772333839>’ --file /var/spool/asterisk/fax/1443677092.81002.tif --exten “Johns Office (1)” --delete “true” --attachformat “”") in new stack

postfix logs show nothing hitting it.

Not certain where to go from here as I am focused on the fax attachment type being null stopping the system form working, biut I certainly don’t know!!

Any thoughts or help would be appreciated.

FWIW, this is just the stock fax stuff in FreePBX. I just once in a while need to receive a fax.

Thanks! (And I hope this made sense.

John

2

Have you checked to make sure your route that goes to the fax is correct. EG: “Fax Recipients”

3

This is fixed in the latest fax and faxpro. You’ll need to go resave your users though.

4

Andrew,

Yes, the route does go to FAX Destination > Fax Recipient > Johns Office (200).

And I will test the latest fax module later tonight.

Thx!

John

5

Having the same problem with faxes. They are received and stored in the directory as tif, but don’t get converted to pdf or emailed.

We are several releases past the October one referenced in the original issue and the users were created in the past month.
Using Fax Configuration 13.0.26

Any suggestions?