Dear Freepbx community, I am not an expert in freepbx therefore i am looking for some advice to point me in the right direction, any advice would be greatly appreciated.
I am Running Freepbx 13 and i have 2 trunks, one with our local office running cisco cme and the second one is our telecommunications provider sip trunk service.
My problem is when i set a followme on my freepbx to an external city number, Freepbx forwards the user extension from cisco cme which for example is 200 via external trunk.
This is clearly not a problem of freepbx but my lack of knowledge because freepbx doesn’t have any rule in place to handle cme ext that call outside, I don’t know how to set a DID number or range for numbers coming from CME.
Within freepbx i set a cid number via Applications, Extensions, outbound cid but i don’t understand how i can do it with extensions that are coming from another trunk like in my case CME.
How can i assign an extension calling from CME trunk to Freepbx a CID number within Freepbx system?
Sorry if i am not being very clear and once again any help would be greatly appreciated. Tnx