Fpbx 13 polycom vvx400 epm what is phone admin password

I’m provisioning Polycom vvx400’s in the Commercial Endpoint Manager module & it’s working great, the only thing not working is setting of the admin password on the phone.

If I go to the general settings in EPM, set admin password to 222222 & user password to 111111, it changes them for access from the phone, but when I put in the phone ip in the browser & try to login there, it is different. I’ve tried everything I can think of, from my fpbx admin password to the default polycom 456 password to the user password to no avail & I can’t get in the gui of the phone.

Any suggestions?

that password from EPM will be the password from the phones GUI.

https://phones_IP_Address
admin
22222

Wasn’t working the other day, but yes, seems to be working now. Thanks

The problem seems to be when you are provisioning multiple phones & you login to one with 456, then you login to another, Google Chrome (and probably all the other browsers too) cache the webpage, so I had to clear my browser history/cache, then it worked fine.

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