for example I need to setup my ivr as explained
press 1 for joe
1 goes to cell phone A
press 2 for mary
2 goes to cell phone B
How would I go about doing this ?
for example I need to setup my ivr as explained
press 1 for joe
1 goes to cell phone A
press 2 for mary
2 goes to cell phone B
How would I go about doing this ?
Create a ring group for each cell phone number (dont forget the # sign after entering the cell phone number) and in the IVR, send each option to the appropriate ring group