Forward to queue depending on db entry


we have about 6000 callers who have an static ID, and depending of this ID, the caller should be forwarded to one of two queues. so my thought was to create an IVR destination where the caller has to enter his ID, freepbx/asterisk should lookup in an internal phonebook / file database and route the caller to one of the two queues depending of the entered ID… does anybody solved this intention?

The third party FreePBX module Dynamic Routes (Dynroutes) solves this problem exactly.

thank you! this is what I searched for!

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