Forward call from one trunk to another

FreePBX Configuration
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1

Hello. Please help.
I have a trunk with a telecom operator and a trunk with a voice robot configured.
An incoming call to a number goes to my PBX, then goes to the robots, and then returns to my PBX and goes to the queue.

An outgoing route is configured so that queue operators can call mobile numbers. It works.
The problem is this. The voice robot needs to make calls to mobile numbers. When it does this, an error occurs - The number you have dialed is not in service. As if the outgoing route does not exist.

Has anyone encountered this? Maybe calls from another trunk need to be routed individually?

2

The trunk to the robot needs to be treated as an intra-company trunk, so needs to be in the from-internal context, not a *trunk context.

(I’m guessing that’s the problem here, as you have provided neither logging nor detailed configurations.)

3

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