Force Outbound Route

[sorvani (Jared Busch)]

ELI5 it is…

1 and 2 do not match. fix that…

[kbocek (Kirk Bocek)]

Yes, I set Full and Console to verbose 5. There is a third line with no file name listed.

Still no logging.

[Stewart1 (Stewart)]

Please post screenshots of both tabs of Settings -> Asterisk Logfile Settings, as well as the output from
ll /var/log/asterisk

[kbocek (Kirk Bocek)]

$ ls /var/log/asterisk/
backup.log  freepbx.log       freepbx.log.4.gz      full       full.4.gz  sipdebug.txt
cdr-csv     freepbx.log.1.gz  freepbx.log.5.gz      full.1.gz  full.5.gz
cdr-custom  freepbx.log.2.gz  freepbx.log.6.gz      full.2.gz  full.6.gz
cel-custom  freepbx.log.3.gz  freepbx_security.log  full.3.gz  queue_log

[dicko]

Not enough info

ls -lsrt /var/log/asterisk/

[kbocek (Kirk Bocek)]

$ ls -lsrt /var/log/asterisk/
total 4680
   4 drwxrwxr-x 2 asterisk asterisk    4096 Jan 17  2016 cel-custom
   4 drwxrwxr-x 2 asterisk asterisk    4096 Jan 17  2016 cdr-custom
   4 drwxrwxr-x 2 asterisk asterisk    4096 Jan 17  2016 cdr-csv
  60 -rw-rw-r-- 1 asterisk asterisk   60190 May 31  2017 sipdebug.txt
  84 -rw-rw-r-- 1 asterisk asterisk   83096 Jan 18  2019 freepbx.log.6.gz
  80 -rw-rw-r-- 1 asterisk asterisk   79873 Sep 17  2019 freepbx.log.5.gz
 152 -rw-rw-r-- 1 asterisk asterisk  152145 Dec  5  2019 full.6.gz
 152 -rw-rw-r-- 1 asterisk asterisk  151615 Dec  8  2019 full.5.gz
 132 -rw-rw-r-- 1 asterisk asterisk  135102 Dec 10  2019 full.4.gz
 120 -rw-rw-r-- 1 asterisk asterisk  120158 Dec 13  2019 full.3.gz
  76 -rw-rw-r-- 1 asterisk asterisk   77302 Feb 24  2020 freepbx.log.4.gz
  72 -rw-rw-r-- 1 asterisk asterisk   72206 Aug  3  2020 freepbx.log.3.gz
 376 -rw-rw-r-- 1 asterisk asterisk  383563 Sep 21  2020 freepbx_security.log
 120 -rw-rw-r-- 1 asterisk asterisk  121208 Dec  3  2020 full.2.gz
  80 -rw-rw-r-- 1 asterisk asterisk   78213 Mar 17  2021 freepbx.log.2.gz
  72 -rw-rw-r-- 1 asterisk asterisk   71981 Aug 25 10:34 freepbx.log.1.gz
   4 -rw-rw-r-- 1 asterisk asterisk     416 Oct  1 00:00 backup.log
 112 -rw-rw-r-- 1 asterisk asterisk  114087 Oct  1 03:31 full.1.gz
  52 -rw-rw-r-- 1 asterisk asterisk   51578 Oct  4 14:45 queue_log
 868 -rw-rw-r-- 1 asterisk asterisk  881122 Oct  5 13:34 freepbx.log
2056 -rw-rw-r-- 1 asterisk asterisk 2100424 Oct  5 15:19 full

[dicko]

Something is obviously being written to /var/log/asterisk/full, seems like until Oct 1st, not so much . . .

look again (you can use zcat for compressed files)

[kbocek (Kirk Bocek)]

Yes, things are written. Just not the call logs that I need. I open a terminal and issue ‘tail -f /var/log/asterisk/full’. I then make a call in the system. Nothing is logged. All I’m seeing is:

[2021-10-06 09:12:02] VERBOSE[1634] asterisk.c: Remote UNIX connection
[2021-10-06 09:12:02] VERBOSE[2014] asterisk.c: Remote UNIX connection disconnected

[dicko]

Create a new log file and watch that one instead

( I notice that you have NOTICE off, why would you do that ? )

[Stewart1 (Stewart)]

What is the existing log full of? What you showed for the test call is ~154 bytes. The log has 2100424 bytes, which would correspond to >13,000 calls. I’m guessing that logging is intermittent and/or lots of non-call-related info is being logged.

[kbocek (Kirk Bocek)]

I enabled notice. Still no logging of calls. Getting an error message about my VOIP provider connection. But calls are going through.

[kbocek (Kirk Bocek)]

I don’t know how to answer your question. There is a slew of stuff. I get a bunch of messages when I make a configuration change and apply it.

[kbocek (Kirk Bocek)]

From the lack of action on my logging problem I presume there is some greater issue with my installation. Should I look at upgrading FreePBX? I am on FreePBX 13.0.197.31.

My problem is this is an installation on a Raspberry PI using RasPBX. I see instructions here for upgrading FreePBX 13 to 14 and 14 to 15. Does anyone know if those instructions will work with RasPBX? The RasPBX forum isn’t very helpful.

[Stewart1 (Stewart)]

My recommendation:

1. Back up your system.
2. Do a fresh install (on a different SD card) from http://www.raspberry-asterisk.org/
3. Update modules to current.
4. Confirm that logging is working properly.
5. Restore from backup.
6. Confirm that logging is still working properly.
7. Confirm that inbound and outbound calling are working.
8. Test your Outbound Route issue; if still failing, paste a log and post the link here.

[sholinaty]

+1 on this.
Dont overwrite your system to test.
use a fresh SD Card.

[kbocek (Kirk Bocek)]

Sigh. I was hoping to get this working. Thank you Stewart1 and sholinaty. I have lots of SD cards. Install will be a bit more complex since I have a relay attached to my RPi to operate a gate and have some small custom scripts and HTML installed. Also, I provision my phones off of this installation. All doable.