I’m trying to setup a dial prefix to force dialing on a specific trunk.
I’ve created an outbound route and selected the desired trunk. I’ve put 999 in the prefix box. I’ve tried several match patterns. It seems like X. should match everything.
This issue is that when dialing my 999 number. The system rings once and hangs up.
I was confirming that you are correct. Outbound routes are processed from the top down, so a generic catch all dial pattern on the first outbound route will ensure that nothing else is used below.
So looking at the call logs, I see one issue was using 999 as the prefix. I changed it to 123 and the call log was shorter. Only 7 entries. However the call still did not go through. Also, I see mention of both trunks even though my 123 rule is earlier and does not reference the other trunk.
So that page says to extract the call ID from the GUI then grep /var/log/asterisk/full for it. But there are no results. Where is the call information?
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So I tried setting debug and verbose to 3. Calls are still not being logged to full.
I need some help getting FreePBX to log calls to /var/log/asterisk/full. Right now it is not doing that. As I said above I played with both the debug setting and the verbose setting. Still nothing.The “Great Logs” page provided above does not discuss this issue.
A little more detail please. The ‘full’ log is already set to Verbose 5. I set the console verbose to 5. Still no logging. What do you mean by ‘categories’?