Hello,
I’m having an issue with the Flash Operator Panel not updating the “Display Name” on extensions after it has been changed on the extension. Usually I have this happen when a new person takes over a particular extension. I have run the CLI command ‘database show AMPUSER//cidname’ and Asterisk is returning the correct and updated Display Name but the name never seems to make it to the Flash Operator Panel. I have several other things that it doesn’t make it to such as my Aastra 6757i’s directory as well as FOP2. I’m assuming the reason is connected somehow. The only way I have been able to work around this is to delete the extension and then re-add it. In this case the “Display Name” is correct in all three places – FOP, FOP2, and Aastra Directory (Phones are using Aastra XML scripts.) Obviously, if I spell someone’s name wrong and they receive voice mail and make recordings, I don’t want to have to delete their extension and recreate it just to fix a typo. Can anyone shed some light?
Thanks