FMFM to an external number

[n0dai]

Hello,

I have some problems related to the Find Me / Follow Me feature, when I’m trying to call an external number.

• When I’m calling using one of my extensions (in my network) it’s working fine, FMFM is redirecting the call to my external number.
• When I’m calling using an external phone it’s not working, FMFM is not redirecting the call to my external number.

Thanks in advance.

FMFM settings:

Trunk settings:

Extension settings:

[sorvani (Jared Busch)]

Need call logs.

Likely your caller ID is being rejected

[comtech]

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII

[n0dai]

Hello,

Thanks for your reply.

This is the debug: https://pastebin.com/wQg8D2SF

Thanks in advance.

[comtech]

[2020-10-08 16:49:49] VERBOSE[27749][C-000016db] app_dial.c: Called SIP/0033188331031/0681671086

[2020-10-08 16:49:49] WARNING[2499][C-000016db] chan_sip.c: Received response: "Forbidden" from '"+33602384827" <sip:[email protected]:5160>;tag=as666e3638'

[2020-10-08 16:49:49] VERBOSE[27749][C-000016db] app_stack.c: SIP/0033188331031-000087ec Internal Gosub(crm-hangup,s,1) start

[2020-10-08 16:49:49] VERBOSE[27749][C-000016db] pbx.c: Executing [s@crm-hangup:2] NoOp("SIP/0033188335796-000087e4", "HANGUP CAUSE: 21") in new stack

https://wiki.asterisk.org/wiki/display/AST/Hangup+Cause+Mappings

Your call is being rejected.

[sorvani (Jared Busch)]

You are sending this CID information.

[2020-10-08 16:49:49] VERBOSE[27749][C-000016db] pbx.c: Executing [s@macro-outbound-callerid:39] Set("Local/0681671086@from-internal-00002ec8;2", "CDR(outbound_cnum)=0602384827") in new stack

[2020-10-08 16:49:49] VERBOSE[27749][C-000016db] pbx.c: Executing [s@macro-outbound-callerid:40] Set("Local/0681671086@from-internal-00002ec8;2", "CDR(outbound_cnam)=+33602384827") in new stack

is that allowed?