Flowroute patented inbound redundancy game changing or marketing hype?

Flowroute, a BCM One Company, Launches New HyperNetwork with Upgraded Features

Enhanced Service Delivers Unprecedented Resiliency and Redundancy for Enterprises

NEW YORK, NY, MARCH 15, 2023 – Flowroute, a BCM One Company and a self-service SIP Trunking and SMS platform, announced upgrades to its HyperNetwork service. The Flowroute HyperNetwork™ creates redundant inbound call paths to increase voice resiliency for enterprise organizations. HyperNetwork is the only solution in the U.S. available for increasing the resiliency of inbound DIDs.

HyperNetwork helps mitigate outage time by detecting upstream network impairments and quickly rerouting DID voice traffic around them to successfully complete inbound calls. Historically, in the U.S, the only way to address outages—especially for mission-critical inbound calls—was to port numbers, which could take days. Because HyperNetwork dynamically changes the routing of telephone numbers, calls arrive over a different path than the one originally assigned.

“The ability to receive inbound calls is mission-critical for many organizations, and an outage that stretches into multiple days can have catastrophic results,” stated David Anandraj, Manager of Product Management at Flowroute. “Inbound resiliency or redundancy can have significant and far-reaching consequences in certain use cases. With the latest upgrades to HyperNetwork, which is exclusively available from Flowroute, they can now mitigate that risk.”

Flowroute serves enterprise customers that run mission-critical voice applications—contact centers, CPaaS, and on-premises or virtualized PBX systems—and want full control via an advanced web portal or through API access. The HyperNetwork service, which covers nearly 80% of the US population and comes with a contractual SLA that includes response and restore times, is currently available.

I don’t see why any other carrier wouldn’t be able to do the same if Flowroute has inbound redundancy and I don’t understand how this is proprietary patented technology, and why this is not industry standard, I would love to hear more from Telecom experts here, I got a meeting scheduled with an engineer to discuss this feature does anyone have any good questions for them
I tried searching https://patents.google.com/ and I could not find the patent for Flowroute

Flowroute has had HyperNetwork for years even before BCM One bought them in 2022. It actually was just part of your normal inbound DID service. It was overhauled when BCM One bought them and re-launched in 2023 as a paid service.

So when Bandwidth had its DDoS a couple years ago (other post) this service existed at Flowroute.

It isn’t hype but it does require a lot more work and infrastructure. They have been doing this with TF numbers for years, but it is much easier to move TF around than local.

so basically they used to include inbound redundancy for free then a company bought them and is trying to charge extra for inbound redundancy? why should this cost extra in tcp/ip failover is built in is this really such an advanced technology I’m not an expert in Telecom I would like to understand this

Because doing something like this requires a Point of Presence at each Rate Center you want to provide this service in. Based on their FAQ once BCM One purchased them they increased the service coverage by 150% to 6,400 Rate Centers.

This isn’t like WAN failover, they are most likely updating the LRN of the DIDs to route over another Tier 1 carrier that is also in the Rate Center. So if Bandwidth has a problem, they update the LRN that will switch the calls over ATT’s network to Flowroute.

You totally missed their E9-1-1 fees debacle a couple years back. There was so much blowback from it, they had to reverse course. But it basically raised costs for people by over 75%.

I used Flowroute for years, put up with them being bought and sold but once BCM One got them…it has been down hill since. I closed my account.

why doesn’t bandwidth and Telnyx do that is this service really worth it to go into a multi-year contract or it’s going to be industry standard soon

is this just a fast port like you have when you switch mobile phone providers and the numbers which is over in a few minutes

Because they are at the top of the chain. The call comes in from the PSTN at the Rate Center then from the Rate Center to Bandwidth’s network, for example. If Bandwidth’s network is under a DDoS, it doesn’t matter and calls are still hitting their network.

The HyperNetwork is between the PSTN carriers (Bandwidth, Telnyx, ATT, etc) and Flowroute’s network. If Bandwidth is getting DDoS’d they can use Telnyx, etc. however if Flowroute’s network is under attack, it doesn’t matter how the call is coming in…their network is under attack.

Somewhat like that, yes.