I have hunted for instructions on how to download and install the firmware for this version so that it appears in the list so I can use EPM to install it on the phones.
I just go in circles, always ending up with instructions on how to move versions into slot 1/2 but never any instructions on how to actually download and store the latest firmware in the system and then update the master list.
When you move this into a slot, you’ll see the available firmware for each phone.
To install the firmware you moved into a slot, you just have to click submit and it will take a min or two (depends on your internet speed) and it’ll install that firmware.
You will have to refresh the page to see if it was installed successfully.
Sorry for the late response - I never received any email notification of your post.
Thank you for the prompt response.
Done that and I now see
Very confusing!
What then does 1.45 mean if not the firmware level?
Anyway, I clicked Submit and got
I waited a log time but the message did not disappear.
I clicked Submit again and the message disappeared and the number 1.45 stayed in slot 1.
I’m not sure what I have achieved with all this, if the phone was anyway at the latest firmware level.
I then noticed that 1.46 had now appeared in the list (I’m sure it was not there before). So I had to drag the 1.45 from slot 1 back to the list (it seems to go to wherever you drop it -does it matter where into the list I drag it?) and then dragged 1.46 to slot 1.
It showed 2.0.4.44 as the latest firm. So I repeated the above for 1.46 and power cycled the S500 but it still showed 2.0.4.43. I the rebooted it via EPM and got the same result.
During the boot it did show the message ‘Check firmware…’.
So why has 2.0.4.44 not been installed in the phone?