I have hunted for instructions on how to download and install the firmware for this version so that it appears in the list so I can use EPM to install it on the phones.
I just go in circles, always ending up with instructions on how to move versions into slot 1/2 but never any instructions on how to actually download and store the latest firmware in the system and then update the master list.
Sorry for the late response - I never received any email notification of your post.
Thank you for the prompt response.
Done that and I now see
What then does 1.45 mean if not the firmware level?
Anyway, I clicked Submit and got
I waited a log time but the message did not disappear.
I clicked Submit again and the message disappeared and the number 1.45 stayed in slot 1.
I’m not sure what I have achieved with all this, if the phone was anyway at the latest firmware level.
I then noticed that 1.46 had now appeared in the list (I’m sure it was not there before). So I had to drag the 1.45 from slot 1 back to the list (it seems to go to wherever you drop it -does it matter where into the list I drag it?) and then dragged 1.46 to slot 1.
It showed 184.108.40.206 as the latest firm. So I repeated the above for 1.46 and power cycled the S500 but it still showed 220.127.116.11. I the rebooted it via EPM and got the same result.
During the boot it did show the message ‘Check firmware…’.
So why has 18.104.22.168 not been installed in the phone?