Fax Pro Extension does not exist

Hi there,

We just renewed our expired Fax Pro license, but all outbound faxes are tossing the following error:

Status: Unknown error (Extension does not exist.)

I’m guessing this is something simple, but we’ve yet to find it.


Looks like updating to the latest version of the module solved the problem.

I also bounced both the service and the whole machine prior to the update.

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