Fax Pro Extension does not exist

Commercial Modules
1

Hi there,

We just renewed our expired Fax Pro license, but all outbound faxes are tossing the following error:

Status: Unknown error (Extension does not exist.)

I’m guessing this is something simple, but we’ve yet to find it.

Thanks!

2

Looks like updating to the latest version of the module solved the problem.

I also bounced both the service and the whole machine prior to the update.

3

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