Fatal Error Issue

We were attempting to add ()'s around a name that our client would like excluded from the directory. However, when we click submit we are receiving a fatal error. Now anytime we go into many of the extensions and hit submit, the same thing occurs even if we didn’t make any changes. Anyone know what might be causing this. If you need more info on the error, let me know.

i have found that if you get FATAL ERROR when trying to edit certain extensions, the usual culprit is permissions on /etc/asterisk/voicemail.conf.

Thanks for getting back to me so quickly. Unfortunately this is a hippaa compliant facility, so they’ve just changed their remote access passwords on me. So, I’ll have to bill them to come out. I’ll let you know if that did it. Thanks again for the quick response!!!

Thanks again, that solved the problem!!!