Failure after update to 14

cdsJerryw · January 20, 2018, 12:36am

I just did the update from 10.13.66-17 following the instructions at https://wiki.freepbx.org/display/PPS/Upgrading+from+FreePBX+10.13.66+to+SNG7

When it finally completed however the GUI opens with the “Apply config” button lit up and a critical error "retrieve_conf failed, config not applied
Reload failed because retrieve_conf encountered an error: 255 "

Based on another thread I read I ran the following commands in case that helps:
cd /var/lib/asterisk/bin
./retrieve_conf

HANDLED-ERROR: faxpro250_get_config should exist, but it doesn’t. This is a bug in faxpro250
HANDLED-ERROR: faxpro600_get_config should exist, but it doesn’t. This is a bug in faxpro600
PHP Fatal error: Call to undefined function FreePBX\modules\endpoint_apiApp() i n /var/www/html/admin/modules/restapps/Restapps.class.php on line 1281
Unable to continue. Call to undefined function FreePBX\modules\endpoint_apiApp() in /var/www/html/admin/modules/restapps/Restapps.class.php on line 1281
#0 /var/www/html/admin/libraries/Composer/vendor/filp/whoops/src/Whoops/Run.php( 383): Whoops\Run->handleError(1, ‘Call to undefin…’, ‘/var/www/html/a…’, 128 1)
#1 [internal function]: Whoops\Run->handleShutdown()
#2 {main}

Unfortunately, I don’t know what to do next.

tm1000 · January 20, 2018, 1:04am

fwconsole ma list

cdsJerryw · January 20, 2018, 1:08am

Everything else is enabled.

tm1000 · January 20, 2018, 1:09am

So. The best course of action here would be to upgrade those. Also remove sng_mcu

cdsJerryw · January 20, 2018, 1:10am

Not sure how to do that. The GUI is non-responsive and I’m still a bit of a novice. How do I do the upgrade?

I shouldn’t say it’s non-responsive. That’s not true. But when I click the Module Admin I can’t open any module to update it etc. I can see it’s status, but that’s it. I can’t even open descriptions.

tm1000 · January 20, 2018, 1:11am

fwconsole ma upgrade endpoint sipsettings
fwconsole ma delete sng_mcu

cdsJerryw · January 20, 2018, 1:13am

fwconsole ma upgrade endpoint sipsettings

No repos specified, using: [standard,extended,commercial] from last GUI settings

endpoint is the same as the online version, unable to upgrade
sipsettings is the same as the online version, unable to upgrade

tm1000 · January 20, 2018, 1:14am

fwconsole ma listonline

cdsJerryw · January 20, 2018, 1:14am

fwconsole ma listonline

No repos specified, using: [standard,extended,commercial] from last GUI settings

tm1000 · January 20, 2018, 1:15am

Where is the rest of the output from that?

cdsJerryw · January 20, 2018, 1:15am

Sorry. There was a long delay after that. I thought it was done.

tm1000 · January 20, 2018, 1:16am

fwconsole ma install endpoint sipsettings

cdsJerryw · January 20, 2018, 1:17am

fwconsole ma install endpoint sipsettings

Detected Missing Dependency of: sipsettings 12.0.13
Found local Dependency of: sipsettings 14.0.26.1
Detected Missing Dependency of: core 14.0.5
Downloading Missing Dependency of: core 14.0.5
Processing core
Verifying local module download…Verified
Extracting…Done
Module core successfully downloaded
Installing Missing Dependency of: core 14.0.5
Updating table trunks…Done
Updating table pjsip…Done
Updating table sip…Done
Updating table dahdi…Done
Updating table iax…Done
Updating table indications_zonelist…Done
Updating table devices…Done
Updating table users…Done
Updating table incoming…Done
Updating table outbound_routes…Done
Updating table dahdichandids…Done
Updating table outbound_route_patterns…Done
Updating table outbound_route_sequence…Done
Updating table outbound_route_trunks…Done
Updating table outbound_routes…Done
Updating table trunk_dialpatterns…Done
Migrating pickup groups to named pickup groups
Migrating call groups to named call groups
Checking for possibly invalid emergency caller id fields…none found
Migrating old media encryption values…done
Generating CSS…Done
Installed Missing Dependency of: core 14.0.5
Installing Missing Dependency of: sipsettings 12.0.13
The following error(s) occured:

Core module version 14.0.5 or higher is required, you have 14.0.4
Unable to resolve dependencies for module endpoint:
Detected Missing Dependency of: core 14.0.5
Downloading Missing Dependency of: core 14.0.5
Processing core
Verifying local module download…Verified
Extracting…Done
Module core successfully downloaded
Installing Missing Dependency of: core 14.0.5
Updating table trunks…Done
Updating table pjsip…Done
Updating table sip…Done
Updating table dahdi…Done
Updating table iax…Done
Updating table indications_zonelist…Done
Updating table devices…Done
Updating table users…Done
Updating table incoming…Done
Updating table outbound_routes…Done
Updating table dahdichandids…Done
Updating table outbound_route_patterns…Done
Updating table outbound_route_sequence…Done
Updating table outbound_route_trunks…Done
Updating table outbound_routes…Done
Updating table trunk_dialpatterns…Done
Generating CSS…Done
Installed Missing Dependency of: core 14.0.5
Unable to install module sipsettings:
Core module version 14.0.5 or higher is required, you have 14.0.4
Updating Hooks…Done

tm1000 · January 20, 2018, 1:21am

Please run the commands again

cdsJerryw · January 20, 2018, 1:28am

tm1000 · January 20, 2018, 1:28am

Ok. So now you can reload:

fwconsole reload

cdsJerryw · January 20, 2018, 1:30am

Andrew… you are the CHAMP!

Restapps Daemon isn’t running but in my case, I don’t think I’m using it? And everything else looks good.

tm1000 · January 20, 2018, 1:31am

you can probably start it through

fwconsole stop restapps
fwconsole start restapps

cdsJerryw · January 20, 2018, 1:32am

Yes. That worked too. I’m so glad you were here tonight. Thank you!

zenvoip · January 20, 2018, 2:01am

how do I update to 14.0.1.24 ?