FREEPBX 16.0.19
I’m struggeling with the following situation: A queue with multiple members should go to the failover destination if all agents have been tried once, no one is picking up and no one is busy. For example all person have left the office temporary, and not all phones are paused.
Auto Pause is no option, because the users could not recognize that the phone is paused when returning.
In this configuration the system tries the phoes again and again.
Does anybody know how to realize that or is this configuration just too weird?
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announce-frequency=0
announce-holdtime=no
announce-position=no
autofill=yes
autopause=no
autopausebusy=no
autopausedelay=0
autopauseunavail=no
joinempty=no
leavewhenempty=yes
maxlen=0
memberdelay=0
min-announce-frequency=15
musicclass=default
penaltymemberslimit=0
periodic-announce-frequency=0
queue-callswaiting=silence/1
queue-thereare=silence/1
queue-youarenext=silence/1
reportholdtime=no
retry=1
ringinuse=no
servicelevel=60
strategy=rrmemory
timeout=30
timeoutpriority=app
timeoutrestart=no
weight=0
wrapuptime=0
context=
member=Local/[email protected]/n,0,“User1”,hint:[email protected]
member=Local/[email protected]/n,0,“User2”,hint:[email protected]
member=Local/[email protected]/n,0,“User3”,hint:[email protected]
member=Local/[email protected]/n,0,“User4”,hint:[email protected]
member=Local/[email protected]/n,0,“User5”,hint:[email protected]