I have just installed iSymphony through Module Admin update.
I am on FreePBX 2.11.0.37 Asterisk (Ver. 11.7.0)
I got this error in iSymphonyV3 interface:
Failed to contact the iSymphony server.
Verify that your iSymphony server is installed and running and that the server API host and port are correct in the fields below.
If you have SSL enabled below and are using the SSL port for the API connection you need to enable SSL in the iSymphony server’s security.xml file for the communication_manager servlet.
After the default installation from module admin, do I need to do anything to configure? Or have I missed out any steps?
I have update AsteriskNOW 3 by update script and got same error. Which modules need to be install by freepbx module admin?
[Asterisk API/Manager Users module][1]
I have the same problem from a default install of the FreePBX distribution (FreePBX-5.211.65-12-i386-Full-1401071741). downloaded May 27, 2014. iSymphony server 1.4.8 and iSymphonyV3 3.1.2 client.
From Admin - iSymphony, it shows the server is UP and running. .
Under Server Settings:
Admin User Name: admin
Admin Password: secret
Client Port: 50003
From Admin - iSymphonyV3, it displays the message “Failed to contact the iSymphony server” plus under Server - Connected, it indicates NO in red.
Under Server API Connection Settings:
Port: 58080
Username: manager
Password: manag3rpa55word
Under Module Client Link Settings
Client Port: 58080
My guess is that these settings should match between the server and client but I’m not sure if this would affect the FreePBX database. I have found zero information on what the correct ports should be and how it integrates with FreePBX. Also since it is a default setup of the FreePBX distribution, I would expect that this would be set properly right out of the box.
I think that I found the problem. I am running OSS Endpoint Manager. But in order to disable the Commercial Endpoint Manager, you have to disable REST. I believe that iSymphony now needs REST in order to run. From iSymphonyV3 client log I see “(20 Jun 2014 09:19:29)-[DEBUG]: Starting REST connection to http://localhost:58080/communication_manager/api/resource/”
I create fbpx administrator by module Administrators. The error appear when i try to login “Invalid username/password”. In log file same error. But a password is correct.
Disabling REST in FreePBX should not effect the REST communication between the iSymphony V3 FreePBX module and the the iSymphony V3 server as it utilizes its own rest library separate from FreePBX.
The iSymphony FreePBX module version (reported in Admin->Module Admin) is different than the iSymphony Server version (reported in Admin->iSymphony/iSymphony V3).
There are two iSymphony modules in the FreePBX repository for iSymphony one for Version 2 and one for Version 3. The module for version 3 has a version number of 3.0.0 and above.
I does sound like there is a communication issue between the iSymphony FreePBX module and the iSymphony Server. I would need to see the following two logs to determine what the communication issue is: