We have a ring group on 602 that is set to ring all phones in the building. This worked for a little while, but now we have two cordless extensions that do not ring when the ring group is called, but do ring if you call the extension direct.
The cordless unit we are using is the Yealink W65H.
Typically the base stations support more phone registrations than concurrent calls - this oversubscription is because usually only X out of Y lines will be active on a call at any one point in time (see also Erlangs.)
The phones are registered fine, but the base station is busying them out?
Right now with Skip Busy Agent to Yes, all the phones ring and work as expected.
Shouldn’t that mean that the over provisioning would allow the phones to ring? I’m not sure where I need to look to keep the phones from going busy.
This is pretty standard for DECT SIP offerings. I don’t know this product specifically, but the ones I am familiar with allow fewer concurrent calls than the max number of supported handsets.