ssmmdd
(ssmmdd)
June 21, 2019, 8:44am
1
Hi there,
When I put my phone back on the receiver, or end the call on my cordless phone, the call ends on the trunk, but the extension is still showing as in a call. I’ve tried ending it using the end call feature on FOP2 and using the “channel request hangup all” command but both don’t work.
The only way I’ve found to stop it is a full system reboot, which is quite frankly a pain in the backside.
How do I stop this from happening?
cynjut
(Dave Burgess)
June 21, 2019, 1:37pm
2
What phone? Details matter. Where are the logs?
https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs
Would be a great start to you helping us help you.
ssmmdd
(ssmmdd)
June 26, 2019, 12:56pm
3
My apologies, I’m new to this.
Also apologies for the late reply, 6 days a week at work and a 1 year old mean I get very little free time.
I have 3 phones:
Gigaset n300 Base Station with a Gigaset C430H connected to it
Grandstream GXP 2130
Snom 370
Thanks for the link, using that I have created a Pastebin on the last call that had the issue.
https://pastebin.freepbx.org/view/ae569b7a
FreePBX / Asterisk crashed after this call, I had to reboot the server to make it work again.
Thank you.
cynjut
(Dave Burgess)
June 26, 2019, 1:21pm
4
First, make sure that this doesn’t apply to your installation.
Hello!
Quick update for you all, we’ve removed Asterisk 13.26.0-1 and 15.7.2-1 from our SNG7 repositories today after getting numerous complaints about Asterisk instability. We want to assure you that we do test all Asterisk instances but sometimes issues like these will slip through our own QA channel.
To downgrade your Asterisk 13 simply run yum downgrade asterisk13* this will place you on Asterisk 13.22
That said we think we have identified the issue and have released 13.26-3 and 15.7.2-3 …
This problem causes Asterisk to go catatonic and a reboot is required.
system
(system)
Closed
July 3, 2019, 1:21pm
5
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