Extension Routing not appearing for extensions or OB routes

Good afternoon. We recently rebuilt a system (had to move it to new hardware). Kept it the same major version (13), and migrated the licenses, but the Extension Routing module (though installed) isn’t appearing. No routing controls appear under outbound routes or Extensions>Other. We’ve tried removing and reinstalling the module, but no luck.

Extension Routes:

Does anyone have any thoughts why the module would be installed but “invisible” in all of the normal places it should appear?


Verify you have a licnese for it in sysadmin module.

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It has a license, along with a host of other items that we migrated from the old installation…

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