Extension not showing up in DPMA extension list

Commercial Products and Partners Digium
1

I’m using DPMA module with FreePBX, and using Digium D65 phones. Was going great, each phone as it boots and finds the FreePBX, offers a list of Extensions from which to choose.

I had chosen a particular extension (537) for this User, but then found out the phone has a bad display (white line of pixels across the middle), so I reset the phone to factory defaults and wanted to use x537 from the list for a different phone, but 537 no longer shows in the available Extensions list.

I deleted the Phone from Digium Phones page, and even went as far as deleting and re-creating Extension 537…but it still does not show in the list of available Extensions for configuration.

Is there another place I need to go to delete the former assignment of x537 (in a conf file or something)?

2

The extension was already assigned to the old phone so it won’t show up in the unassigned list on the phone’s menu. There’s a filter softkey that’ll allow you to select all extensions, it should show up there.

3

Yep…sure enough, there it was!

Thanks