Hi it is possible with freepbx exemple : did point to queue and inside queue they are for exemple 4 exetensions i want limit call for each extension to answer , so for exemple today i want extension 100 inside the queue take only 10.inbound call not more ?
I do not think there is the ability to set a hard limit for an agent in a queue. There are custom scripts you could likely develop to achieve this function, but perhaps the simpler option is to have the agent sign out after 10 calls?
Thank you for your answer how ca n agent sign out after 10 call for exemple?
You can do it from the server:
Or the agent can sign out from their phone via an assigned BLF or a feature code:
This is log cli manual i search same thing auto per day exemple after 10 call limit or logout extension.
I have found this but i do not if ot will work :
The post is old, but could still work. You would have to try it yourself to know for sure.
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