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EXP100 not provisioning


(Daniel) #1

Hello,
I’m setting up a new EXP100. I cannot get it to provision.

Initially I had problems with it not seeing the phone, but I corrected that by setting the PC Port to Extension Mode. So the EXP100 now shows no errors.

But nothing I put in the buttons in the End Point Manager Show up in the EXP100. I’ve followed the instructions on the wiki.
http://wiki.freepbx.org/display/PHON/EXP100+Setup

Is there any way to troubleshoot this? Does the EXP100 need it’s own IP address or any other Network Requirements?

Thanks,
Daniel


(Daniel) #2

I figured out the problem.

You have to Edit the Phone Extension and tell it there is an Expansion Module attached.


(Lacy Moore) #3

This would be cool if it was in the documentation. :grinning:


(Dave Burgess) #4

@lacy Check the ticketing system and see if the task is in there. If not, add it as a Feature Request.


(Lorne Gaetz) #5

It is:
https://wiki.freepbx.org/display/PHON/EXP100+Setup

Are you seeing another wiki page that lacks this info?