Exception->() /var/lib/asterisk/bin/retrieve_conf:41 When Applying

1

I setup my first non-distro install in Azure using CentOS 6.9 and the instructions found on https://wiki.freepbx.org/display/FOP/Installing+FreePBX+13+on+CentOS+6#InstallingFreePBX13onCentOS6-InstallCentOS6 (Asterisk 13.15.1, FreePBX Version 13)

Everything seams to be working ok except when ever I hit the Apply button I get this error.

exit: 1
Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)
Exception: Unable to connect to Asterisk through the CLI in file /var/lib/asterisk/bin/retrieve_conf on line 41
Stack trace:

  1. Exception->() /var/lib/asterisk/bin/retrieve_conf:41

Running fwconsole chown and then hitting “retry” from the error box appears to let the commands take and every time I hit apply afterwards works fine but i’m not sure how to fix it permanently.

2

Asterisk is NOT running or it is running as root

4

Thanks, your right. asterisk was running as root. I’ll redo this VM to try and get it right this time. Being my first non-distro install, any idea what step did I most likely missed in the wiki instructions. I’ll try doing another install but want to make sure I can catch my mistakes.

5

fwconsole start will run asterisk as the asterisk user

/usr/bin/env safe_asterisk -U asterisk -G asterisk&