Error: Trying to remove “sangoma-pbx”, which is protected

[root@freepbx ~]# yum update
Loaded plugins: fastestmirror, versionlock
Loading mirror speeds from cached hostfile
Resolving Dependencies
–> Running transaction check
—> Package apcupsd.x86_64 0:3.14.14-5.el7 will be updated
—> Package apcupsd.x86_64 0:3.14.14-18.el7 will be an update
—> Package asterisk-version-switch.noarch 0:6.1-1.sng7 will be updated
—> Package asterisk-version-switch.noarch 0:6.1-2.sng7 will be an update
—> Package asterisk16-flite.x86_64 0:2.4-6_2505af1.sng7 will be updated
—> Package asterisk16-flite.x86_64 0:2.4-9_2505af1.sng7 will be an update
—> Package asterisk16-res_digium_phone.x86_64 0:3.5.3-2.sng7 will be updated
—> Package asterisk16-res_digium_phone.x86_64 0:3.5.5-1.sng7 will be an update
—> Package ca-certificates.noarch 0:2019.2.32-76.el7_7 will be updated
—> Package ca-certificates.noarch 0:2020.2.41-70.0.el7_8 will be an update
—> Package curl.x86_64 0:7.29.0-57.el7 will be updated
—> Package curl.x86_64 0:7.29.0-57.el7_8.1 will be an update
—> Package dbus.x86_64 1:1.10.24-13.el7_6 will be updated
—> Package dbus.x86_64 1:1.10.24-14.el7_8 will be an update
—> Package dbus-libs.x86_64 1:1.10.24-13.el7_6 will be updated
—> Package dbus-libs.x86_64 1:1.10.24-14.el7_8 will be an update
—> Package ffmpeg.x86_64 0:3.1.1-2.sng7 will be updated
—> Package ffmpeg.x86_64 0:3.1.1-4.sng7 will be an update
—> Package ffmpeg-libs.x86_64 0:3.1.1-2.sng7 will be updated
—> Package ffmpeg-libs.x86_64 0:3.1.1-4.sng7 will be an update
—> Package grub2.x86_64 1:2.02-0.81.el7.centos will be updated
—> Package grub2.x86_64 1:2.02-0.86.el7.centos will be an update
—> Package grub2-common.noarch 1:2.02-0.81.el7.centos will be updated
—> Package grub2-common.noarch 1:2.02-0.86.el7.centos will be an update
—> Package grub2-efi-x64.x86_64 1:2.02-0.81.el7.centos will be updated
—> Package grub2-efi-x64.x86_64 1:2.02-0.86.el7.centos will be an update
—> Package grub2-pc.x86_64 1:2.02-0.81.el7.centos will be updated
—> Package grub2-pc.x86_64 1:2.02-0.86.el7.centos will be an update
—> Package grub2-pc-modules.noarch 1:2.02-0.81.el7.centos will be updated
—> Package grub2-pc-modules.noarch 1:2.02-0.86.el7.centos will be an update
—> Package grub2-tools.x86_64 1:2.02-0.81.el7.centos will be updated
—> Package grub2-tools.x86_64 1:2.02-0.86.el7.centos will be an update
—> Package grub2-tools-extra.x86_64 1:2.02-0.81.el7.centos will be updated
—> Package grub2-tools-extra.x86_64 1:2.02-0.86.el7.centos will be an update
—> Package grub2-tools-minimal.x86_64 1:2.02-0.81.el7.centos will be updated
—> Package grub2-tools-minimal.x86_64 1:2.02-0.86.el7.centos will be an update
—> Package java-1.8.0-openjdk.x86_64 1:1.8.0.252.b09-2.el7_8 will be updated
—> Package java-1.8.0-openjdk.x86_64 1:1.8.0.262.b10-0.el7_8 will be an update
—> Package java-1.8.0-openjdk-headless.x86_64 1:1.8.0.252.b09-2.el7_8 will be updated
—> Package java-1.8.0-openjdk-headless.x86_64 1:1.8.0.262.b10-0.el7_8 will be an update
—> Package kernel.x86_64 0:3.10.0-1127.19.1.el7 will be installed
—> Package kernel-headers.x86_64 0:3.10.0-1127.10.1.el7 will be updated
—> Package kernel-headers.x86_64 0:3.10.0-1127.19.1.el7 will be an update
—> Package kmod-via-rhine.x86_64 0:1.5.1-5.sng7 will be updated
—> Package kmod-via-rhine.x86_64 0:1.5.1-6.sng7 will be an update
—> Package kmod-via-velocity.x86_64 0:1.15-3.sng7 will be updated
—> Package kmod-via-velocity.x86_64 0:1.15-4.sng7 will be an update
—> Package libavdevice.x86_64 0:3.1.1-2.sng7 will be updated
—> Package libavdevice.x86_64 0:3.1.1-4.sng7 will be an update
—> Package libcurl.x86_64 0:7.29.0-57.el7 will be updated
—> Package libcurl.x86_64 0:7.29.0-57.el7_8.1 will be an update
—> Package mokutil.x86_64 0:15-2.el7.centos will be updated
—> Package mokutil.x86_64 0:15-8.el7 will be an update
—> Package nodejs.x86_64 2:8.11.3-1.7 will be updated
—> Package nodejs.x86_64 2:8.16.0-1.11 will be an update
—> Package ntp.x86_64 0:4.2.6p5-29.el7.centos will be updated
—> Package ntp.x86_64 0:4.2.6p5-29.el7.centos.2 will be an update
—> Package ntpdate.x86_64 0:4.2.6p5-29.el7.centos will be updated
—> Package ntpdate.x86_64 0:4.2.6p5-29.el7.centos.2 will be an update
—> Package openvpn.x86_64 0:2.4.7-1.el7 will be updated
—> Package openvpn.x86_64 0:2.4.9-1.el7 will be an update
—> Package python-perf.x86_64 0:3.10.0-1127.10.1.el7 will be updated
—> Package python-perf.x86_64 0:3.10.0-1127.19.1.el7 will be an update
—> Package rsyslog.x86_64 0:8.24.0-52.el7 will be updated
—> Package rsyslog.x86_64 0:8.24.0-52.el7_8.2 will be an update
—> Package selinux-policy.noarch 0:3.13.1-266.el7 will be updated
—> Package selinux-policy.noarch 0:3.13.1-266.el7_8.1 will be an update
—> Package selinux-policy-targeted.noarch 0:3.13.1-266.el7 will be updated
—> Package selinux-policy-targeted.noarch 0:3.13.1-266.el7_8.1 will be an update
—> Package shim-x64.x86_64 0:15-2.el7.centos will be updated
—> Package shim-x64.x86_64 0:15-8.el7 will be an update
—> Package sysadmin.noarch 0:5.6-5.6.44.sng will be updated
—> Package sysadmin.noarch 0:5.6-5.6.47.sng will be an update
—> Package systemd.x86_64 0:219-73.el7_8.6 will be updated
—> Package systemd.x86_64 0:219-73.el7_8.9 will be an update
—> Package systemd-libs.x86_64 0:219-73.el7_8.6 will be updated
—> Package systemd-libs.x86_64 0:219-73.el7_8.9 will be an update
—> Package systemd-sysv.x86_64 0:219-73.el7_8.6 will be updated
—> Package systemd-sysv.x86_64 0:219-73.el7_8.9 will be an update
—> Package tftp-server.x86_64 0:5.2-23.6.sng7 will be updated
—> Package tftp-server.x86_64 0:5.2-23.8.sng7 will be an update
—> Package unbound-libs.x86_64 0:1.6.6-3.el7 will be updated
—> Package unbound-libs.x86_64 0:1.6.6-5.el7_8 will be an update
—> Package yaml-cpp.x86_64 1:0.5.1-1.el7.2 will be updated
—> Package yaml-cpp.x86_64 1:0.5.1-2.el7 will be an update
–> Finished Dependency Resolution
–> Running transaction check
—> Package kernel.x86_64 0:3.10.0-514.26.2.el7 will be erased
–> Processing Dependency: kernel(napi_complete_done) = 0x905307be for package: kmod-forcedeth-0.65-1.sng7.x86_64
–> Processing Dependency: kernel(skb_clone_tx_timestamp) = 0x83433c92 for package: kmod-forcedeth-0.65-1.sng7.x86_64
–> Running transaction check
—> Package kmod-forcedeth.x86_64 0:0.65-1.sng7 will be erased
–> Processing Dependency: kmod-forcedeth for package: sangoma-pbx-2008-1.sng7.noarch
–> Running transaction check
—> Package sangoma-pbx.noarch 0:2008-1.sng7 will be erased
–> Finished Dependency Resolution
Error: Trying to remove “sangoma-pbx”, which is protected

PBX Version: 15.0.16.75
PBX Distro:12.7.8-2008-1.sng7
Asterisk Version:16.13.0

tried the solutions around the forums, but they do not work (no broken updates afaik)

no repositories changed, ran out of options
appreciate help/options

thanks
A

thank you that was the problem, which I missed, despite knowing that was a known problem.

my gratitude

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